Lead Office Coordinator

Energy Transfer•Dallas, TX

19d

About The Position

The Lead Office Coordinator oversees complex office operations and facilities coordination while serving as a strategic administrative partner to the Real Estate Team and Corporate Services leadership. This role is responsible for ensuring seamless daily operations across office services, vendor management, and facilities support functions. The Lead Office Coordinator serves as the operational hub of the office, enhancing the workplace experience, supervising administrative support staff, and ensuring high standards of service delivery.

Requirements

5–8+ years of experience in office operations, facilities coordination, or property management support
Demonstrated experience supervising staff or leading cross-functional coordination
Experience in commercial real estate, corporate office environments, or multi-site operations preferred
Strong understanding of vendor contracts, maintenance workflows, and compliance documentation
Financial acumen with experience supporting budgets and invoice processing
Advanced proficiency in Microsoft Office Suite; experience with work order/property management systems preferred
Operational leadership
Vendor and contract management
Workplace experience management
Budget and cost awareness
Process improvement
Executive-level communication
Problem resolution and escalation management

Nice To Haves

Facility Management coursework or certification (e.g., IFMA-related coursework)
Experience supporting Class A commercial office properties
OSHA or workplace safety familiarity

Responsibilities

Direct and oversee all day-to-day office operations for a multi-tenant or multi-department environment
Establish and maintain office procedures, service standards, and workflow efficiencies
Supervise front desk and administrative personnel (when needed)
Manage space planning coordination, office moves, and workplace logistics
Lead coordination of internal meetings, corporate events, and executive visits
Oversee all maintenance requests, vendor scheduling, and service execution
Manage relationships with building engineers, contractors, janitorial services, and service providers
Monitor vendor performance, service agreements, and compliance documentation
Support preventative maintenance programs and operational risk mitigation
Conduct periodic walkthroughs to proactively identify facility issues
Partner closely with Property Management Team on tenant communications and reporting
Review and code facilities-related invoices; assist with budget tracking and variance reporting
Maintain vendor COIs, contracts, and service documentation
Support annual budget planning and capital improvement coordination
Serve as an escalation point for operational and facilities-related issues
Identify process improvement opportunities and implement operational enhancements
Develop service-level standards to improve employee satisfaction
Support leadership with reporting, metrics tracking, and operational analysis
Provide backup support to the Office Manager or Facilities Management leadership as needed