Lead Office Assistant, Residential Life, Student Employee

Lindenwood University•Jasper, IN

47d•$14•Onsite

About The Position

The Residential Life lead office assistant, student employee is responsible for assisting Residential Life staff with the management of residential hall genius hubs, including coordinating daily operations, promoting student engagement and development, and ensuring accountability of genius hub staff.

Requirements

Currently enrolled at Lindenwood University
Primary residence in campus housing
Good academic and financial standing with the University
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Ability to maintain strict confidentiality
Proficiency in the use of Microsoft Office Suite
Effective communication skills
Proficiency in the use of web portals and software management tools
Ability to sit at a computer for up to eight hours daily
Ability to lift up to 50 pounds
Ability to inventory all facilities in assigned area
Regular attendance is a necessary and essential function

Nice To Haves

Related residential life experience preferred

Responsibilities

Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
Models, supports, and holds others accountable to the University’s values
Assists with student check-in and check-out according to established procedures
Assists with managing daily schedules for genius hub staff including shift changes
Supports the daily operations of the main Residential Life office and related administrative functions
Assists in building rosters and coordinating room changes
Assists in the creation of Residential Hall Association proposals
Ensures completion of building maintenance and inventory
Maintains office hours to meet with residents
Assists with training and interview processes
Refers students experiencing emotional, academic, or other hardships to appropriate resources
Attends residence hall events and engages with residents
Understands University procedures and offers appropriate referral resources in order to effectively respond to student questions/concerns
Attends scheduled Residential Life meetings and assists in leading genius hub staff meetings
Collaborates with appropriate staff to resolve maintenance, furniture inventory, and safety issues
Helps facilitate the planning and execution of annual Residential Life events and related processes
Maintains an accurate and complete inventory of genius hub supplies
Assists department staff with maintaining accountability by providing additional oversight for office assistant positions
Assists department staff with the mediation of residential issues
Understands, supports, and enforces University policies
Reports and assists with responding to policy violations
Job may require other duties as assigned.