Lead Network Engineer

TEKsystems•Milwaukee, WI

4d•$97,800 - $146,800•Hybrid

About The Position

As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us. At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. Responsibilities: • Assist onsite deployments and troubleshooting network security, Layer 2 & Layer 3 hardware and software related issues. • Extensive troubleshooting of network outages, network performance issues, configuration issues, security issues and high CPU utilization. • Perform security risk assessments for clients and provide the findings and recommendations. • Analyze, configure, and troubleshoot complex networks. • Support Core, distribution, and access layers switches. • Work with business unit escalation teams, tools teams and training groups. • Configure, analyze, and troubleshoot highly complex networks. • Use Cisco’s Routing and Switching platform knowledge (e.g. system architecture, switching, routing, and forwarding issues) and other Cisco devices to work with customers and business partners. • Provide troubleshooting, defect management, and training documentation skills. • Solve product and network problems of moderate complexity. • Day to day management over TEKsystems contractor teams (15-20 resources) • Responsible for ensuring all resources adhere to customer safety standards and PPE requirements. • Project Management for ongoing deployment/installation programs • The management of technician leads (3) spread across the customer’s campus. • Process Improvement around onboarding, operations, and invoicing of customer projects • Advisory to Bid Management team for new projects. • Schedule Management for technicians working on multiple projects. • QC Oversight for ongoing projects before handoff to customer • Partner with sales to grow additional opportunities within Microsoft.

Requirements

Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
At least 4 year(s) of working experience in the related field is required for this position.
Knowledgeable with Network Security, Layer 2 & Layer 3 switching experience in large scale LAN or Datacenter environments.
Proficient experience in the use of MS Office (Word, Excel, Project, Visio and PowerPoint) is desirable.
Experience working with Windows and Unix based workstations, shells and other typical network management system platforms.
Customer facing ability

Responsibilities

Assist onsite deployments and troubleshooting network security, Layer 2 & Layer 3 hardware and software related issues.
Extensive troubleshooting of network outages, network performance issues, configuration issues, security issues and high CPU utilization.
Perform security risk assessments for clients and provide the findings and recommendations.
Analyze, configure, and troubleshoot complex networks.
Support Core, distribution, and access layers switches.
Work with business unit escalation teams, tools teams and training groups.
Configure, analyze, and troubleshoot highly complex networks.
Use Cisco’s Routing and Switching platform knowledge (e.g. system architecture, switching, routing, and forwarding issues) and other Cisco devices to work with customers and business partners.
Provide troubleshooting, defect management, and training documentation skills.
Solve product and network problems of moderate complexity.
Day to day management over TEKsystems contractor teams (15-20 resources)
Responsible for ensuring all resources adhere to customer safety standards and PPE requirements.
Project Management for ongoing deployment/installation programs
The management of technician leads (3) spread across the customer’s campus.
Process Improvement around onboarding, operations, and invoicing of customer projects
Advisory to Bid Management team for new projects.
Schedule Management for technicians working on multiple projects.
QC Oversight for ongoing projects before handoff to customer
Partner with sales to grow additional opportunities within Microsoft.