Lead MS 365 Engineer (Copilot)
About The Position
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Lead IT Engineer will own the design, implementation, and optimization of Microsoft 365 Copilot solutions, including Copilot, CoPilot components, Viva Insights, and Microsoft Apps for Enterprise. This role requires advanced technical expertise, leadership in automation and integration, and the ability to influence enterprise strategy for AI-driven productivity tools.
Requirements
- Deep knowledge of Microsoft 365 ecosystem (Teams, SharePoint, Outlook, Email, Viva Insights).
- Expertise in Copilot for M365, Copilot Studio, and AI-driven automation.
- Strong understanding of licensing models and enterprise deployment strategies.
- Experience with scripting, automation, and integration (Power Platform, PowerShell, Python).
- Familiarity with data governance and security best practices.
Nice To Haves
- Advanced technical expertise in M365 ecosystem and AI Agentic capabilities.
- Ability to anticipate business needs and influence strategy.
- Strong problem-solving and decision-making skills.
- Leadership in complex implementations and multi-team coordination
- Experience with Copilot, CoPilot Studio, and contextual AI responses.
- Knowledge of analytics and reporting tools (Power BI, Viva Insights dashboards).
- Proven track record in leading enterprise-scale implementations.
Responsibilities
- Solution Ownership: Deliver complex subsystems and integrations for Copilot and related Microsoft 365 services.
- Architecture & Design: Define solution architecture for Copilot deployments, including governance, security, and scalability.
- Integration: Connect Copilot with enterprise systems (SharePoint, Teams, Email, Mobile, Viva Insights) and ensure seamless interoperability.
- Performance Optimization: Identify opportunities for automation, refactoring, and maintainability improvements.
- DevOps Practices: Implement continuous integration/continuous deployment pipelines for Copilot-related services aligned with enterprise standards.
- Leadership & Mentorship: Guide junior engineers, lead technical discussions, and influence platform decisions.
- Governance & Compliance: Ensure adherence to AI governance policies, licensing, and data protection standards.
- Innovation: Drive adoption of Copilot, Copilot components, and AI-driven insights to enhance productivity across business units.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
