Lead Medical Receptionist

MACT Health Board Inc • Jackson, CA

40d • Onsite

About The Position

Since 1969, MACT Health Board’s mission has been to improve the health status of the American Indian and Alaskan Native population. Their goal is to continue to provide high quality care to patients throughout a variety of services, including Medical, Behavioral Health, Chiropractic, Dental, Optometry, Massage Therapy, Women’s Health, and more. MACT Health Board offers a career where professional skills directly empower the health and well-being of local communities, valuing employees as members of a team committed to making a difference. The organization rewards its employees with competitive compensation, benefit options, and provides training and advancement opportunities. This full-time Lead Medical Receptionist role is in a clinical setting, where the individual will assist patients and support the Medical Department’s professional staff.

Requirements

• High school diploma or equivalent
• One year of experience with MACT Health Board Inc, or at least 2 years in a supervisory role
• Must pass Occupational Health Screening
• Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system
• Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier)
• An awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature

Nice To Haves

• One year of medical office experience
• Current BLS/ALS certificate

Responsibilities

• Provide training and support to the Receptionist team
• Ensure Receptionists are following proper procedures and protocols for their position
• Acts as a liaison between reception and other departments
• Participates in performance evaluations and coaching opportunities
• Provide excellent service to patients
• Performs duties of a Medical Receptionist as needed such as daily opening and closing office procedures, verify necessary patient demographic information, completes visit preparation activates for upcoming visits, books, coordinates and reschedules patient appointments, responds to incoming calls/faxes/emails timely and routes/responds to requests accordingly, and collects copays and balances on accounts according to policy
• Maintain high level of professional communication with staff

Benefits

• Medical, Dental, Vision, and life insurance benefits at no-cost to the employee
• 403(b) retirement plan
• PTO including vacation, sick time, paid holidays and more
• Balanced working hours; Monday-Friday 8-5pm
• Student Loan Repayment Program
• Direct Student Loan Contributions: Our BenefitED program allows us to make direct quarterly contributions to your student loans to help you pay them off faster
• Continuing Education credits: We empower our providers to stay at the top of their field. We offer reimbursement for continuing education and licensure fees.
• As an eligible employer for loan repayment programs under the Health Resources and Services Administration (HRSA) and the Indian Health Service (IHS), your career with MACT can significantly reduce or eliminate your student debt
• Competitive pay of $25.56-$30.10 hourly

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees