Lead Medical Assistant- Primary Care

UnitedHealth Group•Monument, CO

13d•$20 - $36

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance.

Requirements

High school diploma or GED
Completion of a Medical Assistant program or 3+ years of experience as a Medical Assistant or Preceptor
BLS certification or willing to obtain within 30 days of hire
Access to reliable transportation that will enable you to travel to client or patient sites within a designated area

Nice To Haves

1+ years of experience in an ambulatory care setting or experience in the military as a Medical Assistant/EMT
Electronic Medical Records (EMR) experience
Experience in primary care or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, obgyn, urgent care
Bilingual English and Spanish

Responsibilities

Consistently exhibit behavior and communication skills that demonstrate the company’s commitment to superior customer service, including quality care and concern with internal and external customers
Use, protect, and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Effectively communicates relevant information from leadership to clinic staff to ensure all clinic staff remain informed and aligned
Anticipate the clinician’s needs and carries out orders
Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed
Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician
Perform various medical procedures and medication administration as appropriate for their certification
Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate
Assist clinician with procedures as requested
Ensure proper documentation of all procedures
Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment
Complete or assist with the completion of appropriate forms, tracking, transport, etc.
Has advanced skills and expertise in a variety of work processes or activities
Act as a team lead, coordinating the work of others, but not a supervisor
Works autonomously within established procedures and practices
Can be a preceptor or focused on training new entry medical assistants and MA externs
Anticipates patterns and links; looks beyond the immediate problem to the wider implications
Generates new and innovative solutions to complex problems