KTN - Lead Marina Attendant - Seasonal (2640)

S&K GAMING LLCPolson, MT
2d$16 - $24

About The Position

To provide excellent customer service to all Marina guests. Responsible for the supervision, operation of the facilities, staff; and ensuring a smooth-running day-to-day activity of Big Arm & KwaTaqNuk marina properties. No member of the Marina operations department including the Supervisor is above any work/tasks needing to be done to meet the overall goal of safety and an enjoyable visit for the guests.

Requirements

  • High School diploma or equivalent required.
  • Previous supervisory experience is required.
  • Have a working knowledge/experience of marina services.
  • Skill & knowledge in use of computers.
  • Excellent customer service.
  • Problem solving & decision making.
  • Strong team player.
  • Math skills.
  • Cash handling experience.
  • Excellent written, verbal & interpersonal skills.
  • Knowledge of safety, emergency & life-saving procedures.
  • First Aid and CPR certification.
  • Know how to swim.

Responsibilities

  • Maintain guest contact and provide excellent customer service.
  • Primary point of contact for both Marina properties; KwaTaqNuk & Big Arm
  • Keep track of and log inventory for both Marina properties; KwaTaqNuk & Big Arm monthly
  • Knowledgeable with the Flathead Lake area, history, points of interests and sights
  • Promote the Shadow, KwaTaqNuk Resort and Big Arm specials, events, and promotions to help increase revenue.
  • Knowledgeable of the Shadow’s schedule, ticket pricing, etc.
  • Knowledge of fuel prices
  • Fueling boats
  • Responsible for day-to-day activities of both Marina properties; KwaTaqNuk & Big Arm
  • Oversee the cleanliness of both Marina properties, shores, docks, and the patio areas, keeping the areas free of litter/trash.
  • Create and maintain Marina staff work schedules.
  • Monitor and submit Marina staff time records to payroll.
  • Will assist in the hiring of any Marina staff.
  • Responsible to train all Marina staff as they are hired.
  • May need to assist guests with boarding & disembarking.
  • May need to assist with emergency.
  • Must adhere to employee appearance and dress code.
  • Other duties as assigned.
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