Lead Mail Associate
About The Position
Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcel, U.S. Postal,UPS ,FedEx and interdepartmental mail) to appropriate recipients and departments. Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment. Strong communication skills, both verbal and written, are vital for interacting with customers,coworkers and other stakeholders. Ability to troubleshoot issues and resolve problems effectively. Track and maintain records and logs of mailing. Perform accurate data entry as needed. Responsible for inventory control of mail and shipments supplies. Responsible for creation and processing of Postage Reports and Month Billing Reports. Pick up and deliver supplies to designated location as needed for mailing projects. Other duties as assigned.
Requirements
- High School diploma or GED equivalent required
- Experience in a mail room or experience at FedEx and/or UPS
- Proficiency in MS-Office: Word, Excel, Outlook, and Power Point
- Ability to appropriately handle confidential and highly sensitive material
- Excellent communication skills
- Ability to exercise independent judgment regarding ethical practices and conflict resolution
- Ability to effectively work individually or in a team environment
- Competency in performing multiple functional tasks
- Attention to detail
- Ability to handle mail or hand cart, as well as flatbed
- Must be able to lift up to 50 pounds
Responsibilities
- Receiving, sorting, and distributing incoming mail
- Collecting outgoing mail
- Preparing and processing outbound courier shipments
- Interacting with customers, coworkers, and other stakeholders
- Troubleshooting issues and resolving problems
- Tracking and maintaining records and logs of mailing
- Performing accurate data entry
- Inventory control of mail and shipments supplies
- Creating and processing Postage Reports and Month Billing Reports
- Picking up and delivering supplies for mailing projects
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
