Lead Low Voltage Service Technician - Seattle, WA

HoneywellSeattle, WA
$79,000 - $109,000

About The Position

As a Low Voltage Service Technician at Honeywell, you will play a crucial role in providing technical support, troubleshooting, repairing, and maintaining low voltage systems to ensure optimal performance and enhance customer satisfaction.

Requirements

  • High School diploma or GED.
  • Working knowledge of low voltage circuitry and effective troubleshooting skills.
  • Familiarity with building automation platforms such as Tridium, Honeywell, Metasys, or Siemens.
  • Minimum of 3 years of experience with mechanical systems and HVAC Direct Digital Controls (DDC), OR Fire Alarm OR Security.
  • Knowledge of standard control technologies like Tridium, Echelon, LonMark, ModBus, or BACnet for building automation and integration solutions.

Nice To Haves

  • Technical knowledge of HVAC and mechanical systems, particularly in Direct Digital Controls Systems.
  • Understanding of HVAC controls and related computer systems.
  • Experience in creating programming files for various application-specific controllers, along with the ability to generate trends and reports as required.
  • Capability to read and understand blueprints and sequences of operation.
  • Familiarity with TCP/IP communications and supervisory devices is a plus.
  • Strong oral, written, and interpersonal skills, with a focus on customer relations.
  • Knowledge of security and fire systems to enhance overall service delivery and safety protocols.

Responsibilities

  • Conduct scheduled preventive maintenance on low voltage equipment and systems under contract agreements. This includes inspecting, adjusting, cleaning, and calibrating systems to ensure they are functioning properly.
  • Execute preventive maintenance effectively to minimize emergency service calls and strive towards achieving zero callbacks.
  • Respond to emergency service calls promptly to minimize system downtime.
  • Analyze, troubleshoot, repair, and restore equipment and systems to full operation, recommending upgrades or replacements when necessary.
  • Perform minor repairs on mechanical units and low voltage components, including remotes, input/output devices, CPUs, and software systems.
  • Assist with the installation of straightforward control systems or modifications to existing setups as needed.
  • Train customers or their representatives on system maintenance and operating procedures to ensure effective use of the equipment.
  • Cultivate and maintain positive customer relationships and assist in customer contract retention.
  • Keep your supervisor informed about customer needs, system status, and any potential issues.

Benefits

  • In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
  • This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
  • For more information: https://benefits.honeywell.com/
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