Lead, Logistics

DrinkPAK • Santa Clarita, CA

3d • $29 • Onsite

About The Position

This position will be responsible for reviewing shipment materials before distributions, collaborating with transportation systems to ensure prompt shipment pick-ups and monitoring shipment costs and productivity processes. This position is also responsible for overseeing daily logistics and warehouse operations. This includes ensuring timely and accurate driver check in and order processing, managing dock flow, supporting inventory control, and providing direct supervision and coaching to Logistics team members.

Requirements

• High School Diploma; Associate degree+ preferred
• At least 3 years of experience in Field or similar manufacturing / warehouse environment; 3+ years preferred
• Strong project management, time management, organization, and communication skills
• Detail oriented and ability to problem solve and cross check documentation
• Ability to lead by example, resolve conflict, and drive accountability.
• Must be able to work flexible hours, including nights/weekends if needed

Nice To Haves

• Forklift Certification preferred
• Bilingual (English & Spanish) preferred

Responsibilities

• Responsible for creating outbound orders in Drink Pak’s WMS and coordinating with the Forklift Drivers to ensure shipment accuracy and prioritization
• Responsible for scheduling outbound appointments
• Preparing bill of ladings (BOLs)
• Oversee the check-in process for all arriving drivers, ensuring appointment schedules are maintained, and documentation is accurate.
• Provide real-time guidance to drivers unfamiliar with QR code-based check-in protocols to ensure efficient yard flow.
• Provide day-to-day leadership, coaching, and on-the-job support to team members to ensure safe, efficient, and consistent execution of work.
• Support the development of team skills by reinforcing standard work, training expectations, and modeling positive behaviors aligned with SIP values.
• Manage Lot L16 activity including periodic lot checks and removal of unauthorized vehicles to mitigate congestion and delays.
• Coordinate tanker truck arrivals at L16 and B18 following standardized procedures and safety protocols.
• Serve as the first point of contact for logistics-related inquiries from customers and transportation providers via phone and the shared group email accounts: [email protected]
• Monitor inboxes and triage time-sensitive issues while maintaining a high level of responsiveness and professionalism.
• Manually create and process orders for non-EDI-enabled customers (e.g., OLP, MEC, TRB), ensuring all entries meet accuracy and compliance standards.
• Serve as back up internal support for the RPA Order Entry lifecycle: Verify incoming RPA-based orders for completeness and accuracy.
• Onboard and train new customers in DrinkPak’s RPA systems and processes.
• Coordinate with RPA Support on system issues, troubleshooting, user testing, and continuous process improvement initiatives.
• Maintain the Drop Trailer calendar within YVP to optimize yard space and trailer availability.
• Investigate and resolve anomalies, including but not limited to missing drop trailers, tankers, and misrouted/misloaded trailers and other shipping errors.
• Serve as back up internal support to DrinkPak teams for YVP-related questions or troubleshooting and collaborate with YVP and Scale Support teams on API integration and system stability.
• Coordinate internal destruction requests through Harmony and ensure records are logged accurately.
• Delivering structured training on core systems and processes such as driver check-ins, YVP platform usage, RPA workflows, and communication protocols.
• Coaching new team members through troubleshooting scenarios and escalation procedures.
• Reinforcing adherence to internal SOPs and logistics standards.
• Acting as a go-to resource for operational support, knowledge sharing, and skill development across the logistics team.
• Ensuring that the quality of all services provided meets the required standards
• Developing processes that make the supply chain more efficient and organized
• Accomplishes special projects and other assignments/duties as required by management
• Compliant to all safety rules and regulations, GMP’s and all Drink Pak’s policies and procedures
• Establishes and maintains high standards for quality, housekeeping and productivity
• Regular and predictable attendance is an essential function of the job

Benefits

• 100% PPO medical, dental, and vision insurance for our employees, 50% for their dependents, paid by the Company
• A cell phone stipend
• Annual discretionary bonus
• 401(k) match program, pet insurance, life insurance, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED