Lead Key Account Management D-Commerce (m/w/d)

Haleon • Munich, ND

26d • Hybrid

About The Position

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Hello. We’re Haleon—a new world-leading consumer health company, shaped by all who join us. Together, we’re improving everyday health for billions of people by growing and innovating our global portfolio of category-leading brands—including Voltaren, Sensodyne, Dr. Best, VitaSprint, Fenistil, Otriven, and Centrum—through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving this in a company that we control, in an environment we’re co-creating, and a culture that’s uniquely ours. This is an exciting time to join us and help shape the future. As the Head of Key Account Management D-Commerce, you will play a strategic and operational leadership role responsible for executing and continuously refining Haleon’s digital commerce strategy across key digital customers, including ePharmacies, omnichannel retailers, and Amazon. You will drive revenue growth, manage core digital customer relationships, and lead a team of four digital commerce specialists within the Sales organization. In this role, you will be accountable for commercial performance, digital sales planning, forecasting, and performance tracking — helping shape the future of digital commercial growth within Haleon. You will be a key member of the Sales Leadership Team, building capability, influence, and best-in-class digital execution.

Requirements

• Minimum 10 years of professional experience, with at least 5 years in Key Account Management within digital commerce.
• Strong expertise in omnichannel strategies, e-pharmacies, and Amazon business models.
• Bachelor’s degree or equivalent qualification, MBA preferred.
• Proven ability to drive significant growth in digital commerce
• Excellent negotiation skills and experience managing complex stakeholder landscapes.
• Highly analytical, data-driven mindset with a strong execution focus.
• Fluent in German and English, with a proactive and entrepreneurial attitude.

Nice To Haves

• MBA preferred.

Responsibilities

• Execute and continuously refine Haleon’s digital commerce strategy across ePharmacy, omnichannel customers, and Amazon
• Carry commercial accountability for growth, revenue delivery, forecasting, and performance tracking across digital customers
• Lead, coach, and develop a team of four digital commerce experts, fostering capability growth and a continuous improvement mindset
• Build, maintain, and grow strategic key customer relationships with digital-focused partners in the DACH region
• Contribute to trade negotiations and commercial discussions to drive joint business planning and growth initiatives
• Collaborate closely with Marketing, Commercial Excellence, Media Management, and Key Account Management to enable optimal shopper activation and conversion outcomes
• Represent digital commerce perspectives within the Sales Leadership Team to shape priorities, investments, and customer strategies
• Identify emerging trends, best practices, and technologies, translating insights into actionable plans that elevate digital performance
• Drive operational excellence through data-driven decision making, performance dashboards, and continuous capability development

Benefits

• Join a dynamic team in an inspiring and international environment, right in the heart of Munich.
• Embrace our engaging culture of open, direct communication, or "Du-Kultur," while working in a central location.
• Enjoy the flexibility of remote work while maintaining a healthy work-life balance. Our hybrid model allows employees to work from the office three days per week, with the option to work from home as needed. Additionally, you can work up to 10 days per year from abroad, and our flexible time-tracking models provide even more freedom.
• We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement, you’ll receive a performance-based bonus that recognizes your contributions to our shared success. As per our agreement, you’ll enjoy at least 30 vacation days, special leave for important occasions, holiday pay, an annual bonus, and a company pension plan.
• We are committed to helping you balance your professional and personal life through flexible working arrangements and a comprehensive benefits package. We support mothers, fathers, and same-sex couples in family planning. Following the birth of a child, employees are entitled to family-friendly time off, as well as a birth allowance, a childcare subsidy, and access to emergency childcare services to ease your return to work.
• Health and well-being are a priority. We provide comprehensive health benefits, including vaccinations, regular access to our products, and sports-related perks. Plus, you’ll enjoy attractive corporate discounts on fashion, sports activities, concerts, and lifestyle offerings, as well as a subsidized canteen with healthy meal options.
• Your growth matters to us. We offer an extensive range of training opportunities, covering leadership, business skills, and technical competencies. You can even participate in our own "Mini-MBA" program at no cost to advance your career. We also make mobility easy and sustainable with a travel allowance, free underground parking in Munich, and our "Lease-a-bike" program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees