Lead IT Systems Engineer - PUB SEC

Lumen•San Antonio, TX

22d•Remote

About The Position

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Lead IT Systems Engineer will work in a challenging, hands-on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. The candidate will work seamlessly with the ISSM and other IT Security staff to create a holistic and fully integrated IT Security organization for the overarching Program. Candidate must be a US Citizen and hold an active Department of Defense TOPSECRET SCI clearance to be considered for this position.

Requirements

Candidate must be a US Citizen and hold an active Department of Defense TOPSECRET SCI clearance to be considered for this position.
Available 24/7 for Network Outages and Maintenance window work.
Must be available for rotating on-call and work after hours as needed.
Strong organizational skills and ability to stay focused while managing multiple tasks concurrently.
DoD 8570 IAT Level II certification or above required.

Nice To Haves

5+ years of experience in Information Security, Information Assurance (IA), or Cyber Security programs.
5+ years of experience with system security concepts, system security assessments, threat and vulnerability management, penetration testing, vulnerability assessments, vulnerability mitigation, and/or implementing and managing penetration testing tools.
5+ years of experience in reporting status and recommendations for improvements to either federal government or commercial leadership.
MSCA certifications desired.
RHCE certification desired
Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience desired.
Experience with Windows Server 2016/2019/2022, SQL, System Center, SolarWinds, SharePoint, Red Hat Linux, Exchange, IDS/IPS, Firewall and Host Based Security, ACAS, Sun Solaris servers, Cisco/Juniper devices, highly desired.

Responsibilities

Utilize trouble ticketing system to document and track outages.
Exercise sound judgment during the escalation of trouble tickets.
Provide advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network operations centers.
Perform advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets.
Interact extensively with internal engineering and support teams as well as with Tier IV support engineers of various hardware/software vendors to solve challenging issues.
Interact closely with network engineers, security personnel, program managers and vendors to meet network performance criteria.
Act as network operations technical lead on new and emerging network management/defense requirements and designs.
Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage.
Respond to network and system issues by isolating the problem and utilizing resources in a manner which least disrupts network availability.
Perform diagnostics using software and hardware tools to optimize network performance.
Oversee/monitor status of systems and equipment to address potential technical problems. Inspect and analyze equipment/systems performance to determine maintenance and repair requirements.
React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats.
Configure, maintain and monitor Windows Server Failover Clusters, McAfee EPO, SQL, System Center, SolarWinds, SharePoint, Red Hat Linux, and Exchange Servers
Conduct risk assessments to identify possible security violations using ACAS and DoD STIGs.
Develop methods and procedures to ensure systems and applications are protected.
Develop and implements detailed standard operations procedures.
Provide project status to management.
Provide after-hours support on an on-call basis, as required.
Perform other duties as required.