Lead IT Systems Engineer - PUB SEC

Lumen Technologies • Herndon, VA

2d • Onsite

About The Position

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.
The Role
The Lead IT Systems Engineer - Federal will provide Tier 3 support and serve as a technical expert for the Customer sponsored Optical Network & Data Communications Network (DCN) and Internet Protocol (IP) backbone integral to the management of the network. The Network Engineer will reside on site.

Requirements

• US Citizenship required
• Active TS/SCI with Full Scope Poly
• Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)
• Ability to interface in a professional manner with management and customer is essential
• Flexibility with regard to work levels and shift accommodation is imperative
• Bachelors degree in Engineering, Electronics, Software, or Networks, or a related technical or vocational education or equivalent experience
• Six or more years applicable work experience
• Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems, FLEX and IP based systems
• Previous experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations
• Previous experience and ability to relate technical issues to management and Government personnel
• Prior experience with Nortel, Cisco suite of optical network equipment and network management systems
• Supporting 24X7X365 NOC operations, must be will to work 12 hour shifts on the Panama Schedule. Must be willing to work rotating weekends and holidays.

Responsibilities

• Develops and supports the transition plans associated with these activities and support laboratory-enabled execution activities – protection of the Optical Network & DCN will require analysis of vulnerabilities
• Assumes operation and maintenance responsibility for the optical network – includes setup, configuration, and writing of scripts to ensure regular backup images are created
• Manage all aspects of network operations related to performance and fault management. Essential functions include the following:
• Provide technical support for network and system installation and maintenance
• Coordinate with configuration management and implementation teams
• Monitor network operations and security posture
• Maintain network status and trouble logs
• Identify and diagnose network problems
• Identify network elements causing network degradation or failure
• Determine and execute corrective actions on a real-time basis
• Execute reporting functions and data input associated with network management
• Evaluate trend analyses
• Identify network performance improvement opportunities and forward recommendations to engineering for analysis
• Routinely evaluate the network baseline to identify and resolve unplanned changes to the baseline
• Manage the network operations Quality Control (QC) program
• Provide functional guidance, technical support, and training to network operations staff

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• Learn more about Lumen's: Benefits Bonus Structure

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees