Lead IT Specialist

Prestage•Eagle Grove, IA

16h•Onsite

About The Position

The Lead IT Specialist is the primary on-site contact for all IT systems supporting our pork-processing facility. You will supervise the local IT team, coordinate with Corporate IT, and ensure the reliable operation of production-critical technologies. (weighing, labeling, traceability, stun, QA, shipping, maintenance, PCs, printers, and core network infrastructure).

Requirements

Proven problem-solver and self-starter; able to thrive in a fast-paced production environment
Hands-on skills in computer, printer, and network installation/repair
Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software
Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)
Natural leadership with excellent communication and interpersonal skills
Service-oriented mindset and effective team collaboration
Associate degree in Computer Information Technology (or related field) OR equivalent practical experience
4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred)
Industry/vendor certifications are welcomed but not required

Nice To Haves

Carlisle Symphony Traceability, Marel Inova, or other production floor MES
Windows Server, Windows Desktop (incl. Windows Embedded)
SQL Server administration
Mobile-Device Management (MDM)
Ubiquiti/UniFi networking
Physical access-control systems
IP Camera systems
Low-voltage and fiber optic cabling/testing

Responsibilities

Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime.
Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs).
Participate in recruiting and onboarding to build a cohesive, high-performance team.
Coordinate implementation of new technologies and plant start-ups with Corporate IT.
Lead root-cause investigations for IT incidents and drive preventive actions.
Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT.
Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment.
Oversee contractors and vendors performing IT-related work on-site.
Maintain accurate documentation of infrastructure, wiring, and configurations.
Perform additional tasks or projects as assigned to support plant operations.