Lead IT Digital Workplace Procurement - Hybrid (Atlanta, GA)

OneDigital • Atlanta, GA

1d • Hybrid

About The Position

No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you. Our Newest Opportunity: As the Lead, IT Digital Workplace Procurement, you will own and lead the end-to-end procurement and onboarding lifecycle for IT hardware and related services. This role is responsible for ensuring the consistent, cost-effective, and high-quality delivery of technology assets while serving as the primary point of leadership for vendor relationships, purchasing strategy, and asset standardization. You will partner closely with IT, Finance, HR, and business stakeholders to forecast demand, optimize spend, and ensure a seamless Day 1 onboarding experience.

Requirements

• 8+ years of experience in IT hardware and software asset management
• 3+ years of experience in Identity & Access Management, Digital Workplace, End-User Computing, or IT Operations, with direct ownership of IT asset management.
• Advanced technical expertise with: Microsoft Entra ID (Azure AD) – provisioning, Conditional Access, RBAC, PIM Microsoft Intune & Autopilot – large-scale device enrollment and compliance Microsoft 365 – licensing strategy and identity integration ITSM platforms (ServiceNow preferred) – workflow orchestration and automation
• Strong background in incident management, root-cause analysis, and operational stabilization in fast-paced environments.
• Proven ability to design and maintain scalable documentation, runbooks, and operational playbooks.
• Experience defining and managing KPIs, SLAs, and onboarding dashboards for leadership visibility.
• Excellent cross-functional communication skills with the ability to operate calmly and decisively during Day-1 escalations.
• Proven experience in IT asset management, end-user support, or IT operations
• Strong knowledge of PC hardware, imaging, software management, and asset lifecycle management
• Familiarity with vendor management, procurement processes, and contract negotiation
• Ability to coordinate cross-functional teams and manage multiple projects simultaneously
• Excellent organizational, communication, and problem-solving skills
• This position is required to onsite at the local office

Nice To Haves

• Bachelor’s degree in business, Supply Chain, Information Systems, or a related field preferred
• Proven ability to build and maintain strong vendor and supplier relationships
• Demonstrated experience developing and executing strategic, cost-effective procurement plans
• Strong contract negotiation and vendor management skills
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills, with the ability to influence stakeholders at all levels
• Ability to adapt to changing business needs, manage competing priorities, and perform effectively under pressure
• Highly analytical with strong problem-solving and troubleshooting capabilities
• Self-directed and proactive, with a demonstrated ability to work independently and lead initiatives end-to-end

Responsibilities

• Lead the IT hardware and software procurement strategy for laptops, desktops, servers, workstations, and peripheral equipment, ensuring alignment with business needs, budgets, and technical standards
• Serve as the primary liaison with IT hardware suppliers and vendors, owning contract management, pricing negotiations, SLAs, and performance reviews
• Manage software distribution and licensing, ensuring compliance with legal and organizational standards.
• Monitor licensing agreements and perform audits to prevent overuse or underutilization of software.
• Maintain accurate, up-to-date records of all IT assets using asset management systems.
• Develop and execute cost-efficient sourcing strategies, including vendor consolidation, lifecycle management, and standardization initiatives
• Forecast hardware and desktop resource needs based on hiring plans, refresh cycles, and technology roadmaps
• Evaluate emerging technology trends and recommend alternatives or upgrades to improve performance, reliability, and cost efficiency
• Facilitate acquisitions, refreshes, and upgrades across the enterprise, ensuring timely delivery and readiness for new hires
• Own and maintain desktop standards, including standard images, configurations, and compliance with security and IT policies
• Oversee inventory management, asset tracking, and hardware lifecycle processes, ensuring accurate records and audit readiness
• Manage and maintain vendor support contracts related to Software, desktop and end-user computing resources
• Act as an escalation point for complex onboarding and desktop-related issues, ensuring rapid resolution and minimal business impact
• Partner with Service Desk and Tier 2/3 teams to resolve end-user issues related to Windows OS, Office 365, VPN/connectivity, printers, and peripherals
• Provide leadership and guidance on procurement
• Work with Onboarding team to make sure that the assets are sent to the user on time
• Work with the off-boarding team to make sure that the assets are retrieved from the end users
• Create SOPs to make sure the vendor and support teams are following it
• Provide management reports and scorecards as requested

Benefits

• We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
• You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level