Lead IT Business Analyst

Nissan Motor Corporation • Franklin, TN

1d • Onsite

About The Position

Nissan is currently seeking a dynamic individual to fill an opening for a Lead IT Business Analyst at our Franklin, TN Americas’ Headquarters. A Day in Life: Supports one or more products within the value stream by translating business needs into clear requirements, aligning solution priorities with Product Managers, and ensuring proposed approaches follow organizational standards. Partners with internal and outsourced development teams to clarify expectations, validate deliverables, and maintain quality and timely execution while contributing to continuous improvement across the product lifecycle.

Requirements

• 7+ years of relevant experience with at least:
• 5+ years of working in application development environment experience.
• 5+ years experience in working with third party vendors.
• Quality Analytics Leadership: Proven ability to lead and support multiple Quality Analytics initiatives across complex, enterprise‑level environments.
• Technical Stack Expertise: Hands‑on experience with a diverse technology ecosystem, including: Mainframe systems Big Data platforms Snowflake AWS Cloud Tableau and Power BI Java Machine Learning tools and frameworks Salesforce
• Proficiency: Ability to collaborate across organizational structures to co‑own and manage warranty workflows within Salesforce, ensuring data quality, operational accuracy, and effective process integration.
• Education: Bachelor’s degree in Computer Science or related field required

Nice To Haves

• Prior experience working with offshore personnel is a plus.
• Project management experience a plus.
• Agentforce Experience: Familiarity with Agentforce, with the capability to support workflow optimization, analytics enablement, and alignment between business and technical teams.

Responsibilities

• Serve as a liaison across departments, vendors, and technical teams, translating business requirements into technical specifications, facilitating communication, and guiding or coordinating other analysts when needed.
• Collaborate with Technical team on technical design and implementation for assigned products.
• Oversee code quality, security, and performance through reviews and automation.
• Manage incidents and production support, working with multiple third‑party vendors, interpreting technical issues, reviewing logs or source logic, and ensuring timely resolution and effective maintenance.
• Lead requirements gathering and documentation, using interviews, workshops, workflow analysis, and enterprise methodologies to produce business requirements, functional specs, use cases, interface designs, and testing artifacts.
• Apply strong analytical, technical, and managerial skills, including familiarity with programming environments, agile delivery, project and risk management, and the ability to evaluate information, reconcile conflicts, and drive clarity.
• Collaborate and communicate effectively with diverse stakeholders, influencing decisions, building consensus, challenging assumptions, and interacting professionally with executives, managers, developers, and subject matter experts.
• Support organizational goals across domains and regions, working autonomously, adapting to shifting priorities or off‑hours needs, contributing to feasibility studies and cost analyses, and engaging in multiple initiatives simultaneously.

Benefits

• Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
• Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level