IT Business Analyst

Elyon International•Everett, WA

1d•Hybrid

About The Position

As an IT Business Analyst, you will play an essential role in bridging communication between IT professionals, company management, and subject matter experts. In this position, you will translate stakeholder business goals and product roadmaps into tangible deliverables. Through detailed analysis, you will compare user requirements to business system capabilities and perform gap analysis. As a collaborative problem-solver, you will participate in cross-functional efforts to develop strategies for complex business and technical issues. Your duties involve documenting thorough requirements for solution development or implementation, ensuring alignment with business requirements, and improving the overall customer experience.

Requirements

Bachelor’s degree in Business, Computer Science, or a related field.
3 years of expertise in analyzing software systems and business operations.
Working knowledge of Agile/Scrum and Waterfall Methodologies.
Use of epics/user stories and other documentation for technical deployments.
Product management.
Knowledge of Microsoft Windows and related Microsoft Office applications and features.
Understanding of technologies supporting business operations such as finance, HRIS, and business intelligence.
Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
Developing and refining user stories in support of Agile/Scrum processes.
Understanding of business roles, processes, planning, and requirements in an organization.
Ability to think critically, identify strengths and weaknesses and alternate solutions, conclusions, or approaches to problems.
Identifying and anticipating customer requirements through research and testing.
Defining functional and non-functional business requirements.
Communicating complex technical information through verbal, written, and visual communication, including public speaking.
Adapting communication style to various audiences.
Engaging with stakeholders and effectively communicating changes that may not be aligned with original expectations.
Active listening.
Working effectively under pressure, meeting deadlines, and adjusting to changing and competing priorities.
Identifying opportunities for creative problem solving within the parameters of good business practice.
Researching strategic issues, technology, and techniques.
Performing analysis and assessment and providing recommendations.
Working both independently and as a team member.

Nice To Haves

Transit industry experience.
Familiarity with Agile software tools.
Project management experience.

Responsibilities

Lead designated business units and collaborate with other IT professionals to interpret and translate stakeholders’ business goals and product roadmaps into specific deliverables.
Collect, document, and prioritize business requirements and deliverables, and translate them into functional and non-functional requirements using industry-standard toolsets and approaches.
Develop and document solution acceptance criteria for test cases for quality assurance and testing new products and features.
Manage the Technology Acquisition process, ensuring coordination with stakeholders for compliance with technical, data, records, retention, and security requirements. Upon contract completion, conduct analysis, report the impact, and facilitate data repatriation as necessary.
Based on documented requirements, research and recommend technologies. Ensure selected technology consistently meets business requirements throughout implementation and completion of user acceptance testing.
Perform other duties of a similar nature or level.