Lead Investigator

Wells Fargo Bank • Charlotte, NC

14h • Hybrid

About The Position

About this role: Wells Fargo is seeking a Lead Investigator to join the Employment and Investigations Division of the Wells Fargo Legal Department. As a highly regulated and sophisticated financial institution, Wells Fargo has several functions and programs designed to support ethical conduct and identify, investigate, and mitigate employee misconduct. The Employment and Investigations Division provides advice and counsel to Front Line and Second Line functions on matters relating to employee conduct including allegation management and internal investigations. This is a non-attorney position that will primarily support the Department’s internal investigation function to lead or participate in complex investigations. For additional information on this line of business, refer to the external Careers Site at Wellsfargo.com/career. In this role, you will: Conduct and lead thorough and credible internal investigations related to alleged violations of Company policies and procedures with moderate to high risk and complexity Use various systems and tools to research and gather evidence as part of the investigative process that require in-depth analytical research and evaluation Function under a moderate degree of guidance and supervision Conduct and document witness interviews Document investigative findings in a clear, concise, and thorough manner, and confirm that case documentation is consistent with documented policies, procedures, and expectations Exercise judgment within broadly defined policies and practices and recommend or take appropriate actions to correct problems, including assisting and or advising management in the formal discipline/corrective action or termination of individuals Identify and engage appropriate personnel to enhance potential control deficiencies Make risk-based decisions in compliance with Company, legal and regulatory requirements, and recommend actions in response to investigations Collaborate with individual, legal, business management, and other resources including offering employment recommendations based on investigative results Serve as the primary client contact on assigned casework, and function with limited guidance and supervision

Requirements

• 5+ years of Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• Experience conducting investigations into various types of employment misconduct, including but not limited to, harassment, discrimination, retaliation, etc.
• Experience investigating various types of internal misconduct, including but not limited to, fraud, falsification, and theft is preferred
• Experience leading investigations and advising business leaders on appropriate corrective actions
• Familiarity with case management systems, banking systems and operations
• Background in financial services industry
• A BS/BA degree or higher
• Experience managing multiple small to medium sized projects simultaneously
• Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) experience

Responsibilities

• Conduct and lead thorough and credible internal investigations related to alleged violations of Company policies and procedures with moderate to high risk and complexity
• Use various systems and tools to research and gather evidence as part of the investigative process that require in-depth analytical research and evaluation
• Conduct and document witness interviews
• Document investigative findings in a clear, concise, and thorough manner, and confirm that case documentation is consistent with documented policies, procedures, and expectations
• Exercise judgment within broadly defined policies and practices and recommend or take appropriate actions to correct problems, including assisting and or advising management in the formal discipline/corrective action or termination of individuals
• Identify and engage appropriate personnel to enhance potential control deficiencies
• Make risk-based decisions in compliance with Company, legal and regulatory requirements, and recommend actions in response to investigations
• Collaborate with individual, legal, business management, and other resources including offering employment recommendations based on investigative results
• Serve as the primary client contact on assigned casework, and function with limited guidance and supervision

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees