About The Position

As a Lead Implementation Specialist on the Solutions Architecture team, you will play a key role in leading and executing all aspects of our client’s software utilization. This will include developing and implementing strategies for implementing best practices across a diverse range of industries. We guide our clients through every stage of their life cycle be it acquisitions, disposals, management buy-outs, buy-ins, mergers and strategic reviews.

Requirements

  • Bachelor’s degree in business administration, accounting, finance, computer science or relevant areas; a combination of education and relevant work experience will be considered.
  • Minimum 5-10 years’ ERP software utilization as a “super-user”
  • Excellent verbal, written and presentation skills
  • Strong analytical and problem-solving skills
  • Strong organizational and project management skills
  • Exceptional time management skills
  • Ability to travel up to 30% in a calendar year.

Nice To Haves

  • ERP Implementation experience in Food & Beverage space preferred
  • ERP implementation & solutioning experience preferred
  • SQL Query experience preferred
  • Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, Visio, Project Management software, etc.

Responsibilities

  • Serve as point of contact for defining solutions for projects across diverse industries.
  • Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals.
  • Develop and implement ERP Solutions that align with business needs and goals.
  • Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice.
  • Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.
  • Coordinate with the Product and Development teams to ensure accurate implementation of ERP Solutions.
  • Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow.
  • Contribute knowledge to documentation for internal and external development initiatives.
  • Provide internal technical training and support to enable team members to complete assigned tasks.
  • Prepare technical design documents and specifications for development.
  • Prepare configuration documents and specifications for implementation specialist.
  • Stay updated on the latest ERP trends, technologies and best practices.
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