Lead Implementation Project Manager

Becton Dickinson Medical Devices•San Diego, CA

17h•Remote

About The Position

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. BD Business Description Our BD Pyxis systems comprehensively provide medication and supply management throughout the hospital and IDN. By helping streamline workflow, improve financial performance and facilitate regulatory compliance, they can enhance medication safety and patient care. Learn more: https://www.bd.com/en-us/offerings/brands/pyxis Purpose: Professional Services Project Management is responsible for managing all aspects of implementation and service projects for the Dispensing organization. The Project Manager collaborates with customers and leads Implementation Project Teams on planning, scheduling and execution of all deliverables within the scope of the project or program. Home-based position with occasional travel. Part of team that supports National Implementations The overall responsibilities of the Implementation Lead Project Manager include: Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities Successfully manage the scope of the project, including customer priorities Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution Appropriately manage / escalate project issues or risks Managing customer expectations of product and services Providing leadership and direction for customers and BD project team Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership Ensuring customer satisfaction Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff Accurately forecasting current and future quarter revenue for each assigned projects Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects Provides constructive performance appraisal input through peer review process Skills, Duties and Tasks particular to the Lead Project Manager job: Demonstrates knowledge of industry-recognized project management methodologies Possesses healthcare project management experience and demonstrates thorough knowledge and understanding of project management methodologies and relevant clinical and IT operations Understands customer medication management workflow Demonstrates an understanding of Implementation project governance expectations (scope management, tollgate, and risk & change management processes) Has responsibility of orders, medium or large sized projects or teams Project scope requires significant impact to customer workflow (multi-site) Manages project scope of multiple Dispensing products Responsible for maintaining project schedule and timeline Compliant with forecasting and backlog management processes Participates in pre-sale process for medium or large size projects Provides coaching, mentoring, and training for project team and peers Demonstrates effective communication and engagement with customer Able to effectively work across multiple departments (e.g. TSC, Sales, Finance) Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC Demonstrates the professional and soft skills necessary to be an effective project manager Federal Contract Support Supports internal Government contracting partners on Federal solicitations to determine implementation engagement requirements Ensures effective communication and thorough information transition to implementation team members for Federal contract awards Leverages business systems to document contractual obligations and procure implementation resources Provides Federal Sales guidance to align on professional services standards to influence post award implementation activities and expectations Global Customer Support Implementation process subject matter expert. Supports third party Small Business Vendors throughout award lifecycle

Requirements

Negotiation skills
Effective interpersonal skills
Team leadership
Ability to work in a matrixed environments
Effective, professional customer communications (both verbal and written)
Decision making skills
Building and leading effective project teams
Conflict resolution
Bachelor's degree required or 3-5 years equivalent experience
Project management or leadership experience required
Must possess and maintain a valid driver's license and meet BD's auto safety standards.
Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis

Nice To Haves

Specific knowledge of BD business highly desired.
Prefer experience implementing and supporting healthcare IT software solutions, experience with capital equipment model is a plus
Prefer knowledge of hospital systems and procedures that integrate with BD products.

Responsibilities

Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
Successfully manage the scope of the project, including customer priorities
Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
Appropriately manage / escalate project issues or risks
Managing customer expectations of product and services
Providing leadership and direction for customers and BD project team
Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
Ensuring customer satisfaction
Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
Accurately forecasting current and future quarter revenue for each assigned projects
Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
Provides constructive performance appraisal input through peer review process
Has responsibility of orders, medium or large sized projects or teams
Manages project scope of multiple Dispensing products
Responsible for maintaining project schedule and timeline
Compliant with forecasting and backlog management processes
Participates in pre-sale process for medium or large size projects
Provides coaching, mentoring, and training for project team and peers
Demonstrates effective communication and engagement with customer
Able to effectively work across multiple departments (e.g. TSC, Sales, Finance)
Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC
Supports internal Government contracting partners on Federal solicitations to determine implementation engagement requirements
Ensures effective communication and thorough information transition to implementation team members for Federal contract awards
Leverages business systems to document contractual obligations and procure implementation resources
Provides Federal Sales guidance to align on professional services standards to influence post award implementation activities and expectations
Implementation process subject matter expert.
Supports third party Small Business Vendors throughout award lifecycle