Lead Host

Indaco CharlotteCharlotte, NC

About The Position

As a Lead Host, you are the first and last person each guest sees. Providing a warm hello and goodbye probably feels second nature. You are a key front-of-house role in a restaurant, responsible for overseeing the host team and ensuring smooth guest experiences

Requirements

  • At least 2+ years of restaurant host experience required
  • Have a positive energy, be ready to assist fellow support staff and work as a team player
  • Ability to communicate effectively with managers, employees, and all guests
  • A flexible schedule to work days, nights, weekends and holidays
  • Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Responsibilities

  • Responsible for taking reservations using the online reservations system in OpenTable
  • Warmly and graciously greet all guests upon arrival and thank guests as they leave
  • When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
  • Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed

Benefits

  • Competitive salary and benefits package.
  • Opportunity to be part of a dynamic and growing hospitality team.
  • Fast-paced and rewarding work environment.
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