Lead Host

Edina Country Club•Edina, MN

About The Position

Position Overview Edina Country Club is hiring a Lead Host to support our dining operations and provide a welcoming, organized, and high-quality guest experience. This position is ideal for hospitality professionals who enjoy member interaction, have strong organizational skills, and can lead front-of-house flow during service. The Lead Host is primarily responsible for managing the host stand, overseeing seating strategy, and ensuring smooth and efficient dining room operations. This role works closely with managers and service staff to maintain balanced sections, accurate wait times, and a positive experience for members and guests. The Lead Host may also provide guidance and support to other host team members during service.

Requirements

Prior supervisory experience or a minimum of 2 years of hosting experience required
Must be available to work Thursday through Saturday
Strong leadership and communication skills
Ability to manage multiple priorities in a fast-paced environment
Ability to remain calm, professional, and solution-oriented under pressure
Strong organizational skills and attention to detail
Ability to work with a wide range of personalities in a professional manner
Familiarity with POS and reservation systems preferred

Responsibilities

Greet and seat members and guests in a friendly, professional, and timely manner.
Manage reservations, waitlists, and seating flow to ensure balanced service across all dining areas.
Answer phone calls promptly and professionally, including handling reservations and to-go orders.
Provide accurate wait time estimates and ensure guest comfort while waiting.
Maintain a strong understanding of dining room layout, table numbers, and server sections.
Communicate effectively with servers, managers, and kitchen staff to support efficient service.
Assist in training and guiding host team members to ensure consistency in service standards.
Monitor dining room activity and adjust seating strategy as needed to maintain service flow.
Maintain cleanliness, organization, and proper stocking of the host stand and entry areas.
Conduct light housekeeping checks in guest-facing areas.
Maintain knowledge of menus, hours of operation, and club events.
Ensure compliance with service standards, policies, and applicable regulations.
Establish and maintain positive, professional relationships with members, guests, and team members.
Other duties as assigned.