Lead Host - Deans Steakhouse

Marriott International•Charlotte, NC

About The Position

Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Host, you will welcome guests with warmth and professionalism while ensuring they enjoy a seamless dining experience from arrival to departure.

Requirements

An outgoing and sociable personality.
Excellent communication and listening skills.
A passion for service with a positive, can-do attitude.
Ability to handle high volume and work under pressure.
Ability to stand for long periods of time and lift up to 25 pounds occasionally.
Availability to work weekends, nights, and holidays as necessary.

Responsibilities

Greet guests in a warm and professional manner and ensure guest satisfaction with their dining experience.
Effectively assign servers to sections, manage reservations, and assign guests to tables.
Maintain the restaurant entryway and complete all necessary side work and cleaning tasks.
Promote teamwork and contribute to creating a friendly and safe work environment.
Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
Process all payment methods.
Perform other duties as assigned.