Lead Host | RDG Venues
About The Position
We are seeking a polished and service-driven lead host to support exceptional guest experiences in a fast-paced luxury dining environment. This role requires strong leadership, organization, and communication skills, along with a genuine passion for hospitality. Lead hosts play a key role in shaping the guest’s first and last impression by managing reservations, coordinating seating flow, supporting the host team, and collaborating closely with management to ensure smooth and efficient service operations. WHO ARE WE? Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences. YOUR ROLE Oversee daily host stand operations, ensuring professional greetings, accurate wait times, and seamless guest flow Manage reservations, floor plans, and table assignments to optimize service pacing and maximize guest satisfaction Lead, coach, and support the host team to maintain luxury service standards and consistent guest engagement Communicate effectively with management and front-of-house teams regarding table status, VIP guests, members, and service needs Handle guest inquiries, special requests, and service recovery situations with professionalism and discretion Maintain lobby flow and waitlist management to ensure an elevated and welcoming arrival experience Assist with opening, closing, and side work duties as assigned by management Participate in team meetings, trainings, and continuous improvement initiatives Follow all company policies, service standards, sanitation guidelines, and proper equipment usage Demonstrate strong attention to detail, communication skills, and ability to multitask under pressure Maintain reliable attendance, punctuality, and a performance-driven mindset Ability to stand for extended periods and frequently lift up to 50 lbs This is not an exhausted list of job responsibilities.
Requirements
- 1 -2 years of experience in a full-service or fine dining restaurant environment preferred
- Strong leadership, organizational, and communication skills
- Flexible availability, including evenings, weekends, and holidays
Responsibilities
- Oversee daily host stand operations, ensuring professional greetings, accurate wait times, and seamless guest flow
- Manage reservations, floor plans, and table assignments to optimize service pacing and maximize guest satisfaction
- Lead, coach, and support the host team to maintain luxury service standards and consistent guest engagement
- Communicate effectively with management and front-of-house teams regarding table status, VIP guests, members, and service needs
- Handle guest inquiries, special requests, and service recovery situations with professionalism and discretion
- Maintain lobby flow and waitlist management to ensure an elevated and welcoming arrival experience
- Assist with opening, closing, and side work duties as assigned by management
- Participate in team meetings, trainings, and continuous improvement initiatives
- Follow all company policies, service standards, sanitation guidelines, and proper equipment usage
- Demonstrate strong attention to detail, communication skills, and ability to multitask under pressure
- Maintain reliable attendance, punctuality, and a performance-driven mindset
- Ability to stand for extended periods and frequently lift up to 50 lbs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
