Lead Guest Service Representative

Nothing Bundt Cakes•Virginia Beach, VA

21d•$15

About The Position

The Shift Lead is a key part of our bakery team, balancing hands-on tasks with some leadership responsibilities. You’ll help guide the team, uphold Nothing Bundt Cakes’ brand standards, and help create warm, joyful experiences for every guest. From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Requirements

Experience in food service, hospitality, or team leadership preferred.
Strong communication, multitasking, and organizational skills.
Ability to lift up to 50 lbs., stand for long periods, and work weekends/holidays.
Dependable, positive, and guest-focused.

Nice To Haves

Experience in food service, hospitality, or team leadership preferred.

Responsibilities

Lead and support team members during your shift.
Decorate, frost, and prepare cakes to meet our quality and presentation standards.
Deliver friendly, memorable guest experiences.
Open and close the bakery following cash and operational procedures.
Maintain clean, organized, and safe guest and work areas.