Lead General Maintenance Technician

Amentum•New York, NY

About The Position

The Lead General Maintenance Technician is responsible for overseeing and performing hands-on maintenance activities across commercial office, manufacturing, and/or distribution facilities within an Integrated Facilities Management (IFM) contract. This role provides technical leadership to maintenance technicians, ensures high-quality service delivery, supports daily work execution, and assists with client escalations and compliance requirements. The position requires strong technical expertise across multiple trades, leadership capability, and a customer-focused mindset to support uptime, safety, and regulatory compliance.

Requirements

High school diploma or GED required.
5+ years of general maintenance experience in commercial, manufacturing, or distribution environments.
Strong troubleshooting skills across HVAC, electrical, plumbing, and general building systems.
Basic proficiency in Microsoft Office.

Nice To Haves

Prior experience in an IFM or multi-site contract environment.
Previous informal or formal leadership experience.
EPA 608 Certification
OSHA 10 or 30
Trade license (electrical, HVAC, etc.)
Ability to read and understand repair manuals, specifications, drawings, and schematic diagrams.
Experience using a CMMS platform; Maximo experience is a plus.
Experience in predictive maintenance technologies (infrared, vibration, ultrasound) is a plus.

Responsibilities

Lead and perform preventative, predictive, and corrective maintenance on building systems and equipment.
Provide daily direction and task prioritization for maintenance technicians.
Support troubleshooting and resolution of escalated maintenance issues.
Coordinate work assignments to ensure timely completion of work orders and PMs.
Review completed work for quality, safety, and compliance standards.
Assist in shutdown planning and critical maintenance activities.
Perform a variety of repairs and tasks while directly assisting trades personnel including but not limited to replacing carpet and floor tiles, light bulbs and ceiling tiles, painting, and patching.
Plumbing systems (sinks, toilets, urinals, domestic water systems, minor piping repairs).
Carpentry and general building repairs (doors, ceilings, flooring, drywall).
Support basic mechanical systems including overhead doors, dock equipment, and HVAC equipment where applicable.
Utilize CMMS (e.g., IBM Maximo) to: Open, assign, and close work orders Document labor hours, materials used, and repair notes Track PM compliance and backlog Assist in maintaining accurate asset data and equipment history.
Support reporting efforts and KPI tracking (PM compliance, response times, downtime metrics).
Act as first-line escalation point for daily maintenance issues.
Interface professionally with client representatives and occupants.
Provide technical input during client meetings when required.
Ensure issues impacting operations are communicated clearly and promptly.
Ensure work is performed in compliance with OSHA, company safety standards, and site-specific procedures.
Support LOTO procedures and safety audits.
Maintain clean, organized work areas and ensure proper tool control.
Support GMP or regulated environment requirements if applicable.
Escort and monitor subcontractors performing specialty work.
Verify scope completion and quality of contracted services.
Report performance issues to site leadership.