Lead Front Office Associate

RAYUS Radiology • Woburn, IL

6h

About The Position

RAYUS Radiology is looking for a Lead Front Office Associate to join our team.
We are challenging the status quo by shining light on radiology and making it a
critical first step in diagnosis and proper treatment. Come join us and shine
brighter together! As a Lead Front Office Associate, you will be responsible for
providing services to patients and referring professionals by answering phones,
scheduling appointments, cheerfully greeting and registering patients and
performing other duties as assigned. This is a leadership role within the
greater administrative team; from process improvements, staff planning, training
and supervision. This is a full-time position working Monday-Friday,
8:00am-4:00pm.

Requirements

• High School Diploma, or equivalent
• Five (5) years' Customer Service experience
• Five (5) years' experience in medical front office experience, with demonstrated ability to serve as a resource to others, effectively train and coach team members and identify process improvement opportunities
• Demonstrated knowledge of medical terminology
• Experience leading/mentoring others
• Business office experience, with minimal processing errors
• Medical insurance knowledge
• Highly proficient in using computer systems and typing
• Solid working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel

Nice To Haves

• Associate degree in a medical related field
• Previous experience directly supervising others
• Bilingual

Responsibilities

• Registration
• Scheduling
• Insurance
• Functional Team Leadership
• Completes other tasks and projects as assigned

Benefits

• medical, dental and vision insurance
• 401k with company match
• life and disability insurance
• tuition reimbursement
• adoption assistance
• pet insurance
• PTO and holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED