Lead Field Service Technician

Ecolab • New York, NY

1d • Onsite

About The Position

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Ecolab is seeking a Lead Field Service Technician to join our team in New York, New York a Field Service Technician your technical expertise and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You’ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make an Impact: Deliver expert service and support for water treatment and filtration systems Monitor chemical usage and system performance to ensure optimal operation Troubleshoot and resolve equipment and treatment issues with a focus on cost-effective solutions Conduct preventive maintenance and repairs to maximize equipment uptime Maintain accurate service documentation and communicate clearly with customers Collaborate with internal teams to continuously improve service delivery Position Details: Location: New York, NY Territory: The territory for this position covers a 50 mile radius. Primarily Manhattan, maybe some of the outer boroughs. Work Days and Shift: Mon-Fri, Regular Shift Travel Required: Up to 10% overnight travel What’s Unique About This Role: You’ll operate independently in a dynamic field environment, supported by a team that values your expertise You’ll work with cutting-edge technologies and industry-leading training to stay ahead You’ll help customers meet sustainability goals while protecting their critical assets

Requirements

• High school diploma or equivalent
• Position requires a current and valid Driver’s License with no restrictions
• Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments
• No immigration sponsorship available for this position
• 5+ Years Water Treatment Experience, Mechanical Experience, Basic understanding of Microsoft Office
• Working in confined spaces and extreme conditions (hot, cold, damp, dusty)
• Lifting, kneeling, crouching, reaching, and standing for extended period

Nice To Haves

• Associate’s degree in chemistry, mechanical systems, or related field
• Hands-on plumbing experience and familiarity with industrial equipment
• Experience with boilers, cooling towers, and wastewater treatment systems
• Knowledge of mechanical, electrical, and pumping systems
• Proficiency with Microsoft Office Suite

Responsibilities

• Deliver expert service and support for water treatment and filtration systems
• Monitor chemical usage and system performance to ensure optimal operation
• Troubleshoot and resolve equipment and treatment issues with a focus on cost-effective solutions
• Conduct preventive maintenance and repairs to maximize equipment uptime
• Maintain accurate service documentation and communicate clearly with customers
• Collaborate with internal teams to continuously improve service delivery
• Repairs
• Installation
• Chemical treatment/testing - standard Field Service Representative Lead

Benefits

• Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED