Lead, Field Quality and Performance

EOS•Turtle Creek, PA

1d•Remote

About The Position

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. Overall Summary: We’re looking for a hands-on Field Quality and Performance Lead who thrives in the field, builds trust quickly, and turns real-world observations into measurable performance improvements. This role works directly with the field to assess how products are performing, identify gaps, and help teams correct issues in real time. The Field Quality and Performance Lead is accountable for ensuring that Eos products in the field meet specified requirements and are tested to ensure compliance with internal and external standards. This is a hands-on role with significant time on-site and with customers. The right candidate is practical, observant, and comfortable having direct conversations with customers, field leaders, and crews. Location: Pittsburgh, Pennsylvania is preferred or remote with frequent travel (see below)

Requirements

Bachelor’s degree in engineering or related field.
Five (5+) or more years of experience in field operations, quality, performance, or reliability in the energy sector.
Background in Lean, Six Sigma, or continuous improvement methodologies.
Experience supporting geographically dispersed teams.
Demonstrated ability to advocate product excellence and quality.
Demonstrated ability to effectively work cross-functionally.
Strong understanding of operational discipline, quality controls, and performance metrics.
Ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.
Excellent analytical, problem-solving, and communication skills with the ability to thrive in fast-paced, evolving environment.
Customer focus and demonstrated ability to drive effective solutions with urgency.
Proficient in MS Office – Excel, Word, PowerPoint.
Ability to communicate clearly and influence all levels of the organization.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.

Nice To Haves

Experience in regulated, safety-sensitive, or high-reliability environments preferred.
Electrical and/or mechanical product knowledge is preferred.
Design control or new product development is preferred.
Quality engineering experience is highly preferred.

Responsibilities

Lead root cause investigation, failure mode effects analysis, design verification/validation testing, inspection method development, acceptance criteria creation and process validation/verification.
Develop protocols and reports to clearly document the previous design control activities.
Participate in the qualification and design transfer activities with external manufacturers.
Conduct field reviews, audits, and performance assessments across sites.
Ensure products in the field are operating in alignment with corporate policies, internal standards/requirements, and compliance with regulatory requirements.
Support the maintenance of existing products including but not limited to design changes, process changes, supplier changes, remediation, recertification, and brand extensions.
Partner directly with field leadership and safety to close gaps through clear expectations, follow-up, and coaching as needed.
Track recurring issues and performance trends; provide clear, factual feedback to operations and leadership.
Support corrective action plans and verify effectiveness through follow-up site visits.
Provide input on procedures, training needs, and standards based on field conditions.
Partner closely with applicable team members.
Serve as a communication link between field teams and corporate groups to ensure issues are understood and addressed.
Drive a culture of continuous improvement within the organization by identifying opportunities to streamline processes, enhance efficiency, and deliver greater value to clients and stakeholders.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.