Lead Event Operations Assistant

Kroenke Sports & EntertainmentCommerce City, CO
2d$24Onsite

About The Position

Lead Event Operations Assistant is a part-time, variable hour position that will coordinate and assist with event operations and event development for special events at the Dick’s Sporting Goods Park field complex and parking lots surrounding the stadium as well as private event spaces inside the stadium. This position will also act as the Lead field supervisor by monitoring all regular sports activities on the fields. Need to be available to work on weeknights, weekends, and some holidays. A majority of the events fall during our open grass season from April to mid-October with limited events from mid-October to March. This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Requirements

  • Minimum High school diploma or GED
  • Minimum of two years customer service experience
  • Applicants must meet minimum qualifications at the time of hire.
  • Ability to lift a minimum of 50lbs
  • Ability to work for several hours in a variety of weather conditions
  • Ability to work a varied schedule to include numerous nights, early mornings, weekends, and holidays
  • Ability to communicate effectively with supervisors, co-workers, clients, and patrons
  • Ability to work independently with minimum supervision
  • Ability to organize, prioritize, and perform multiple tasks
  • Interest or experience in sports or events
  • General proficiency in Microsoft Office applications

Nice To Haves

  • Experience in the Event Operations Assistant role
  • Two (2) years customer service experience

Responsibilities

  • Coordinates event operations including practices, leagues, tournaments, and other events
  • Organizes set-up and logistics for field events, private events, special events, leagues, trainings, etc.
  • Assists Stadium Operations during Colorado Rapids home games/concerts/International Games/etc with event set up, management, and tear down
  • Monitors patron actions to ensure all DSGP policies, procedures, and standards are met and upheld
  • Respond to and properly address incidents/accidents and implement DSGP procedures
  • Provides Event Organizers and patrons with accessibility and customer service
  • Works with management and other staff to assist in day-to-day operations of Fields Complex, Private Events, Special Events, leagues, trainings, etc.
  • Assists with the creation and development of new events and business
  • Act as the Manager On Duty of the fields complex
  • Assists in the on-site training of new staff members
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