Lead Engineer, End User Computing and Desktop Engineering

Catalent • Durham, NC

7h • Onsite

About The Position

Full time salaried position based onsite out of our Morrisville, NC site
We are seeking a highly experienced Lead Engineer, End User Computing and Desktop Engineering to lead our endpoint management strategy and operations. This role will oversee a team of managed service engineers and be responsible for the design, deployment, and lifecycle management of computing environments across the enterprise, ensuring secure, scalable, and user-friendly solutions.
The Morrisville facility is a major site for Catalent’s Inhalation business, with end-to-end development through commercial manufacturing services for nasal products. It also offers full scale product development services for pulmonary delivery including dry powder inhalation (DPI) and nebulized products and clinical-scale manufacturing for DPIs including state of the art equipment such a Procept Spray Drier, GEA blenders and a Harro Hofliger drum lab.

Requirements

• Associate degree, required
• Minimum seven years of experience in desktop engineering or EUC management
• At least three years in a leadership role
• Proven expertise in SCCM, Intune, Entra, and PatchMyPC for enterprise-scale endpoint management, required
• Strong background in Windows imaging, application packaging, and device provisioning, required
• Deep understanding of endpoint security, compliance, and automation best practices, required
• Familiarity with PowerShell scripting and automation tools, required
• Experience of hardware asset management and asset lifecycle, required
• Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds

Responsibilities

• Lead and mentor a team of engineers and desktop support specialists
• Establish performance goals, conduct regular reviews, and foster a culture of continuous improvement
• Coordinate with vendors and service providers to ensure SLA adherence and operational excellence
• Architect and manage enterprise-wide deployment and configuration of devices using SCCM, Intune, and PatchMyPC
• Oversee Windows imaging and application packaging processes, including tasksequence design and driver management
• Drive automation and standardization across device provisioning, patching, and software deployment
• Manage incident, problem, requests and change management processes related to EUC and Desktop Engineering
• Other duties as assigned

Benefits

• Defined career path and annual performance review and feedback process
• 152 hours of PTO + 8 paid holidays
• Several Employee Resource Groups focusing on D&I
• Generous 401K match
• Medical, dental and vision benefits effective day one of employment
• Tuition Reimbursement
• WellHub - program to promote overall physical wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree