Lead Enablement and Onboarding Ops

PAYLOCITY CORPORATION • Meridian, ID

3d • $61,600 - $100,000 • Onsite

About The Position

The Lead, Enablement and Onboarding position will play a vital role in overseeing the development, support, and training of New Hires and Client Support Advisors/SME’s within the organization. This position requires a strategic leader capable of fostering a collaborative environment while ensuring operational consistency, quality training delivery, and continuous improvement across the greater organization.

Requirements

• Bachelor’s degree in human resources, Business Administration, or related field.
• Minimum of 2 years of experience in training, leadership, enablement, or related roles.
• Proven leadership experience, with the ability to motivate and develop teams.
• Understanding of learning and development principles, instructional design, and adult learning theories.
• Excellent communication and interpersonal skills.
• Ability to analyze data and assess training effectiveness.
• Familiarity with program management principles and methodologies.
• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Responsibilities

• Lead and manage the Enablement and Onboarding team, providing guidance and support to New Hires and Client Support Advisors/SME position.
• Implement and maintain programs and resources that enhance the capabilities and performance of impacted teams.
• Collaborate with stakeholders to identify skills gaps and create tailored solutions to address these needs.
• Ensure consistency in process, methods and materials to foster uniformity across the organization.
• Monitor the progress of New Hires and Client Support Advisors/SME’s, providing constructive feedback and assistance to ensure ongoing development and success.
• Establish touchpoints and key performance indicators to evaluate the effectiveness of programs and adjust as needed based on qualitative and quantitative feedback.
• Promote a culture of continuous learning and improvement within the team, encouraging innovation and knowledge-sharing.
• Conduct regular team meetings to align objectives, share updates, and celebrate achievements.
• Facilitate communication and collaboration between the enablement team and other departments to support organizational goals. the essential functions.

Benefits

• We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances.
• And if it’s career development you desire, we provide that, too!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level