Lead Electrical Service Expert

Miller's Services • Gloucester, VA

9d

About The Position

Miller’s Services is looking for a Lead Electrical Service Expert to deliver top-tier service by diagnosing and repairing residential electrical systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.

Requirements

• Over 3 years of experience with residential electrical codes, coupled with proven ability to make effective, on-the-spot decisions regarding troubleshooting, diagnostics and ultimate service of the systems
• 2 years of experience mentoring apprentices through training and skill development
• Developed proven track record in electrical systems including electrical components, junction boxes, circuit breaker units, and reading wiring diagrams. Generator experience is a plus
• Clean, safe driving record
• Highly organized with exceptional follow-through abilities
• Strong verbal and written communications
• High integrity with advanced social skills and ability to make solid connections
• Competitive individual contributor who also loves to win as a team

Nice To Haves

• Generator experience is a plus

Responsibilities

• Complete all general electrical in-home, service calls
• Establish customer rapport to sell the right products and services
• Educate and assist customers in choosing the best finance options and maintenance plans
• Understand your service criteria and hold yourself accountable for exceeding revenue goals
• Show yourself as professional and knowledgeable to win new referrals and repeat business
• Work alongside customer service and dispatch to ensure overall success of the business
• Maintain a clean, organized job site and well inventoried truck
• Participate actively in all training exercises, morning meetings, trade shows and retreats
• Train and mentor apprentices to ensure quick, accurate repairs and installations
• Be accurate and timely with invoices, timecards, curbside feedback and option sheets

Benefits

• Competitive pay, benefits, and opportunities to grow with us
• Incentive pay through bonus and spiff program
• The chance to make a big impact in a growing, family-owned business
• A supportive team that values safety, kindness, ownership, family and community
• Many advancement opportunities
• Retirement Plan with a company match
• Training and development
• Paid time off, Holiday pay & paid birthdays!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed