Lead EDM Consultant (Workday Product)

Kainos•Indianapolis, IN

About The Position

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Join our team and help shape the future of digital document management with Kainos EDM (Enterprise Document Management) product for Workday – a solution that enables secure, compliant, and efficient handling of documents within the Workday platform. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Lead EDM Consultant in Kainos, you’ll work to implement and configure our exciting Employee Document Management application for Workday for our global customer base, typically leading a workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll lead projects and support our customers throughout their deployment journey. You’ll provide excellent guidance to customers, understanding their business and requirements. You’ll support more junior members of the team and share your knowledge with them.

Requirements

Strong understanding of Workday products either/or HCM as well as any specialist Capability
Experience in the Workday consultancy ecosystem and a relevant Workday certification
Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer
Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation.
Strong commercial awareness and full understanding of project and business dynamics
Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers
Able to lead a functional workstream on a prime implementation throughout the full project lifecycle
Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants

Responsibilities

Implement and configure our exciting Employee Document Management application for Workday for our global customer base, typically leading a workstream.
Build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable.
Lead projects and support our customers throughout their deployment journey.
Provide excellent guidance to customers, understanding their business and requirements.
Support more junior members of the team and share your knowledge with them.
Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability
Providing support so that your and your team’s goals can be achieved
Reviewing and refining goals for relevance and to keep performance on track
Reviewing performance against goals and provide feedback
Conducting 1:1 monthly and/or project completion feedback meetings
Requesting and providing regular feedback in Workday
Completing End of Year reviews and agreeing the outcomes for the year
Identifying training to support your and your team’s development
Pursuing and supporting your and your team members’ career paths and progression
Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation
Actively being involved in recruitment/interviews
Reviewing attrition and retention metrics