Lead Doctor - Dublin, OH

Veterinary Emergency Group (VEG)•Columbus, OH

About The Position

As a Lead Emergency Veterinarian at VEG, beyond helping people and their pets, you’ll take ownership of supporting your team and ensuring that your hospital is a model of clinical excellence. Working alongside your hospital’s medical director, you’ll champion VEG’s medical processes and initiatives, developing your fellow doctors and coaching them to thrive. You’re well-versed in the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets—and you lead by example, ensuring your team practices the VEG way with every case. In this role, you’ll find ways to say yes to providing the guidance, resources, and encouragement your team needs to grow confidently in their careers. As a leader, you’ll have the opportunity to foster a culture of mentorship and learning, helping your doctors build fulfilling, unexpected career paths while creating a lasting impact on your hospital.

Requirements

A DVM, VMD, or equivalent degree
2+ years of ER experience and critical case management
Training in emergency surgery/endoscopy
Flexible to work a combination of clinical and administrative shifts
Ensure top-tier customer satisfaction and hospital revenue production
Willingness to lead and support fellow doctors, as well as perform administrative tasks during off hours (i.e. doctor callouts, addressing customer complaints, scheduling)
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types

Nice To Haves

One year leadership experience is preferred, but not required

Responsibilities

Work clinical shifts, with responsibilities consistent with emergency doctors at your VEG:
Answer medical questions over the phone
See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets
Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
Communicate diagnosis and treatment options directly with customers
Provide appropriate treatments to address each pet’s specific condition
Create and review medical records to ensure accuracy
Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
Coach fellow doctors on medical excellence, doctoring the VEG Way, and providing VEG’s customer-focused experience
Support fellow doctors through their assigned growth and development plans
Assist Medical Director (MD) when coverage is needed due to callouts or schedule changes
Work as interim MD when the current MD is on leave or opening a new VEG hospital
Lead monthly doctor meetings and M&M rounds with guidance from the MD
Teaching hospitals only: If needed, own the New ER Doctor (NERD) training program and perform all NERD MD job duties.
Create doctor schedules, including managing leave requests and posting schedules at least two months in advance
Address customer complaints related to medical concerns.

Benefits

Competitive compensation, including base and 401K match
Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
Clinical student loan repayment so you don’t need to worry about your student debt
Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

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