Lead, Division Care Operations (Confidential Administrative Support II)

San Diego State University • San Diego, CA

2d • $80,000 - $100,000 • Hybrid

About The Position

San Diego State University is seeking a strategic and collaborative Lead, Division Care Operations to oversee financial management, operational support, and team leadership within the Business and Financial Affairs (BFA) Division Care unit. This role ensures accurate financial planning, cross-departmental coordination, and high-functioning team performance aligned with university policies and goals.

Requirements

• Bachelor’s degree in accounting, finance, business administration, public administration, or a related field; or equivalent combination of education and work experience.
• Minimum of five years of progressively responsible experience in financial operations, budgeting, accounting, procurement, shared services, or a related administrative function.
• Experience providing lead direction, coordinating work, or mentoring staff in a professional setting.
• Experience working with complex financial systems, data analysis, and process improvement.
• Proven expertise in financial systems (Oracle, PeopleSoft, Adaptive) and advanced Excel skills (pivot tables, data modeling, reporting).
• Ability to perform both detailed account management and higher-level analysis (including up to the division as a whole).
• Ability to actively provide day-to-day consultation, evaluation, and recommendations to the various operational units within Business and Financial Affairs.
• Strong analytical skills with the ability to interpret financial data, identify trends, and recommend solutions.
• Demonstrated ability to coordinate workflows, provide guidance to staff, and support a high-performing team environment.
• Knowledge of budgeting principles, procure-to-pay processes, and financial controls.
• Ability to apply complex policy frameworks, including CSU, state, federal, and university regulations.
• Strong communication skills and the ability to consult effectively with campus partners and departmental leadership.
• Demonstrated initiative, sound judgment, and the ability to manage multiple priorities in a deadline-driven environment.
• Commitment to customer service, continuous improvement, and operational excellence.

Nice To Haves

• Experience with Smartsheets is desired.

Responsibilities

• Assist with strategic planning and budgeting in alignment with departmental, divisional, and university objectives.
• Analyze financial data, prepare budget plans, and oversee year-end financial processes to ensure accuracy and compliance.
• Review and interpret financial statements, internal controls, and reports related to construction projects and BFA department operations.
• Ensure timely reporting, identify areas of concern, and recommend improvements to enhance resource use and fiscal accountability.
• Oversee day-to-day operations of the Division Care unit, including facilitating finance, procure-to-pay, position management, and other administrative transactions.
• Collaborate with campus partners to improve service delivery and operational efficiency for BFA departments and construction projects.
• Monitor key performance indicators (KPIs) to evaluate and improve the unit’s effectiveness.
• Ensure customer service excellence across supported departments through streamlined processes and operational oversight.
• Lead and mentor the Division Care team to ensure high performance, providing regular feedback, coaching, and support for career development.
• Set clear goals, monitor progress, and guide the team through performance evaluations, training, and development opportunities.

Benefits

• Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year.
• Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits.
• Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you.
• Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent.
• Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees