About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Business Unit: Signify Health Location & Logistics: US, Remote, with some travel Position Summary The Signify Health Innovation & Initiatives team is responsible for shaping the company’s long-term strategy, discovering opportunities to accelerate growth, and identifying and testing net new offerings or capabilities. The team serves in an advisory capacity to Signify’s Executive Leadership Team (ELT) - partnering closely with leaders to evaluate challenges and opportunities, facilitate decision-making, and execute early-stage proofs of concept. The Lead Director, Strategic Planning will play a pivotal role in translating Signify Health’s long-term vision into actionable growth strategies and innovative service offerings. Reporting to the Executive Director, Strategic Planning, you will focus on market research, problem framing, solution design, and the development of compelling business cases for new opportunities. The role will have high visibility across multiple functions, including Product, Operations, Client Success, Clinical, Finance, and Signify’s ELT. This leader must bring expertise at the intersection of clinical care delivery and technology. You will be tasked with aligning industry trends to company capabilities and pressure-testing next-generation product ideas through in-depth analysis and "fail-fast" methodologies. Ideal candidates are autonomous, creative, and entrepreneurial thinkers who can collaborate effectively across functions and with executive leadership.

Requirements

  • Bachelor’s degree required. Advanced degree is highly preferred (MBA, MPH, or MHA)
  • 10 or more years of experience in a dynamic, fast-moving, related profession (e.g., management consulting, corporate strategy, product innovation or design)
  • 5 or more years of health care industry experience
  • Highly strategic thinker who is comfortable with ambiguity and simplifying complex problems
  • Background working in a matrixed environment, aligning stakeholders and navigating competing priorities
  • Strong written and verbal communication skills including delivering structured presentations, crafting PowerPoint and Excel analysis, and communicating with executive presence and active listening
  • Comfort with market sizing and commercial modeling to determine ROI and long-term viability
  • Demonstrated experience with solution ideation and executing pilots or proofs of concept
  • Ability to travel up to 20%

Nice To Haves

  • Prior experience working directly for a clinical provider organization or serving provider clients
  • Familiarity with Medicare and Medicaid regulations, home health, and managed care
  • Knowledge of behavioral economics or patient engagement strategies

Responsibilities

  • Strategic Planning Act as the ‘tip of the spear’ for market and regulatory intelligence, bringing critical insights on evolving product and market landscape(s) and enterprise activity to Signify’s ELT and other stakeholders.
  • Work with cross-functional teams to assess opportunities, develop strategic positions, and build robust business cases aligned with the company’s strategic objectives and long-range business plans, including cross-CVS Health enterprise initiatives in partnership with Enterprise Strategy Shape and codify the entity-level strategy through corporate planning and annual strategic initiatives
  • Product Innovation Lead the evaluation and piloting of next-generation products and services, utilizing lean startup approaches to validate and iterate solutions for market readiness and revenue growth
  • Conceptualize initiatives that leverage Artificial Intelligence (AI) and Machine Learning to enhance existing offerings or unlock new opportunities
  • Lead strategic partnership evaluations, including relationship building, use case development, capability assessments, and contracting
  • Cross-Functional Collaboration Partner with Government Affairs to translate complex policy developments (Medicare/Medicaid) into business implications and strategic positioning for the organization
  • Collaborate with Signify Health Product, Operations, Finance, and Client Success teams to co-design offerings and ensure the viability and successful delivery of emerging capabilities.
  • Collaborate with CVS Health Ventures and Enterprise Strategy teams to ensure alignment across the CVS Health enterprise
  • Steer highly effective executive meetings, adapting in real time to drive decisions and positioning oneself as a trusted advisor to key stakeholders

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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