Lead Director, Strategic Planning

CVS Health•Franklin, TN

1d•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them. As a Lead Director, Strategic Planning, you will play a critical role in supporting our Aetna members and our business by running the operating rhythm, driving cross-functional alignment on key initiatives, executive communications, and turning leadership intent into clear decisions, plans and follow-through. As a critical member of the Medicare Supplement and Ancillary team.

Requirements

10+ years in strategy, operations, chief of staff, consulting, product operations, program leadership, or similar roles with enterprise stakeholders
Track record running operating cadence, producing executive ready materials, and driving complex cross-functional initiatives
Strong analytical and narrative skills: can synthesize data + story into decisions

Nice To Haves

Healthcare / insurance experience
Medicare experience

Responsibilities

Partner closely with the Business Leader to set, communicate, and drive strategic priorities across the organization
Run the business operating cadence (weekly leadership touchpoints, monthly business reviews, quarterly planning) and ensure materials and decisions are clear and actionable
Lead cross-functional initiatives, ensuring project milestones, deadlines, and deliverables are met
Own executive communications for the business (leadership updates, org messaging, decision memos, meeting narratives)
Identify and resolve bottlenecks or issues impeding execution; escalate critical matters as necessary
Operate in ambiguity and building structure quickly
Oversee special projects as assigned, including business development, operational improvement, and innovation initiatives
Support the annual planning process, including budgeting and resource allocation
Build strong relationships with leaders across Medicare Supplement, Ancillary, and broader enterprise teams to ensure alignment and information flow
Represent the Business Leader and leadership team in meetings and external engagements as needed