Lead Director - Solution Architecture (Agentic - AI/ML - Pharmacy Services)

CVS Health • Buffalo Grove, IL

2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health has a bold agenda to transform health care and empower millions of customers on their path to better health. We are creating new solutions to make health care more accessible, more integrated, and more reliable for more people. We are looking for passionate, motivated people who want to join a growing team to make a difference in customers' lives and who want to be on the ground floor of innovation that aims to reinvent what a health care company can be. We are seeking a passionate and motivated Lead Director to support our architecture team. This role will focus on enhancing our technical capabilities, particularly in response to increasing client demands for co-development and stabilize IT infrastructure/environments where we collaborate with our clients. The Lead Director will work closely with various teams to ensure that our architectural solutions are current, scalable, and aligned with our strategic goals.

Requirements

• 10+ years of technology delivery experience in designing, developing, and deploying production-ready systems
• 5+ years of experience working on Azure or GCP Cloud Applications/services
• 7+ years of relevant work experience in designing and building software applications with expertise in one or more modern programming languages such as Java, Python, FastAPI, Go, as well as the following: Relational databases (e.g., PostgreSQL, Azure SQL) and NoSQL databases (Mongo DB or Cosmos DB), Messaging systems like Apache Kafka, MQ etc, and Container Orchestration Frameworks like Kubernetes, Docker etc.
• 5+ years of experience in one or more of the framework such as Angular, React, Vue.js, jQuery and CSS framework Bootstrap
• 5+ years of experience leading software development projects by setting project goals, monitoring progress, tracking milestones, communication with stakeholders regarding project issues, and mentoring junior developers as needed
• In depth understanding of APIs and microservices-based architecture
• Proven experience in AI and agentic solution development, including: Designing and deploying intelligent agents and autonomous workflows Integrating AI/ML models into cloud-native applications Leveraging LLMs, vector databases, and orchestration frameworks to build agentic systems Applying prompt engineering, retrieval-augmented generation (RAG), and multi-agent collaboration patterns

Nice To Haves

• Health Care Industry domain knowledge
• Experience in enterprise development tools and methodologies (XP, Agile) including DevSecOps and DataOps
• Experience integrating with legacy mainframe/mid-range AS400 applications including developing roadmaps for modernization of the applications

Responsibilities

• Strategic thinking – able to identify a vision along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
• Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically
• Collaborate with various areas of the organization including business partners, product owners, architecture, security mavens, and IT engineering teams to understand business requirements and design specifications
• Collaborate with program delivery and engineering partners to define, refine and implement infrastructure and systems to provide secure and stable environments for co-developments, testing & training needs of our clients
• Provide technical guidance and support during Requests for Proposals (RFPs), including Best and Final Offers (BAFO), Right to Negotiate (RTN), Performance Guarantee (PG) Reviews, and Contract Reviews.
• Coordinate with security and client services and other enterprise team as required.
• Develop and maintain technical diagrams and documentation that reflect the full scope of the PBM Network, ensuring they are updated to align with advancements in technology.
• Create multiple versions of diagrams tailored to different audiences, including existing clients with NDAs, prospective clients, and internal stakeholders.
• Ensure accurate and timely information is provided to clients, enhancing our tech-forward approach and supporting the overall client engagement strategy.
• Conduct research on emerging technologies, design principles, and development frameworks to ensure software solutions remain current, fresh, and future proof
• Provide technical guidance in software design and development activities
• Write clean, scalable, and maintainable code using best practices and design patterns
• Design and implement complex software solutions for APIs, microservices, CI/CD, and real-time streaming pipelines on cloud platforms (Azure or GCP).

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director