Lead Director, Clinical Services - Long Term Care - Full Time

CVS Health

1d•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

Bachelor of Pharmacy Degree
10+ years of prior relevant work experience
Adept at execution and delivery (planning, delivering, and supporting) skills
Adept at business intelligence
Adept at collaboration and teamwork
Mastery of problem solving and decision making skills
Mastery of growth mindset (agility and developing yourself and others) skills
Demonstrated track record of success in leadership of remote clinical teams in a matrix environment
Demonstrated ability to understand and break down highly complex situations to deliver impactful solutions in real time; track record of proactively tackling issues in a decisive manner, while keeping broader organizational dynamics in mind
Track record of performing under pressure, adapting to changing dynamics, and finding solutions that lead to client satisfaction and business growth and retention
Track record of building high performing team and developing key talent; demonstrated passion for bringing new leaders along and helping them to realize their ability to impact the business
Ability to effectively communicate, via differing modalities, and influence, while tailoring messaging to different audiences, combining executive presence with ability to inspire colleagues and clients
Strong financial and business acumen
Ability to collaborate effectively across different business functions, different perspectives, and different styles of leadership
Demonstrated track record of leading using CVS Health Leadership Competencies
Ability to travel regularly as needed up to 50%
Works collaboratively with internal and external teams to build knowledge, drive innovation, and improve pharmacy services and resident outcomes
Experience in successfully building, maintaining and supporting effective relationships across cross-functional teams to achieve goals.
Active pharmacist license

Nice To Haves

Past industry-related experience preferred

Responsibilities

Develops and implements clinical programs and initiatives to improve patient outcomes and to enhance the overall quality of care.
Collaborates on the designs and implementation of health management programs, clinical safety programs, medication stewardship opportunities, immunization services, and other clinical interventions.
Assesses and optimizes clinical workflows and processes to ensure efficient and effective delivery of patient care.
Identifies areas for improvement, streamlines processes and implements standardized clinical protocols and guidelines.
Provides leadership, guidance, and support to clinical teams, which may include Pharmacists, Nurses and other Healthcare professionals.
Sets performance expectations, conducts performance evaluations, fosters a collaborative and productive work environment, and supports professional development initiatives.
Ensures clinical operations comply with applicable laws, regulations and Industry standards.
Develops and implements quality assurance programs and performance improvement initiatives to monitor and enhance the quality and safety of clinical services.
Collaborates with various stakeholders to drive collaborative clinical initiatives and ensure consistent alignment with organizational goals.