Lead Direct Care Monitor - 3rd Shift - Humble, TX

Gateway Foundation Inc•Houston, TX

1d•Onsite

About The Position

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards. Joining the team offers a meaningful impact by delivering high-quality clinical services as a recognized leader in evidence-based treatment. Employees provide essential services to underserved populations within a vibrant culture that emphasizes teamwork and professional growth, aligning careers with personal values. The organization is honored to offer behavioral healthcare services in Corrections, providing opportunities to positively impact a marginalized population, gain exposure to diverse patient demographics, focus on driving change and improving care, and develop skills in a unique healthcare setting. The Atascocita facility in Harris County is Gateway’s largest, a residential correctional center focused solely on substance use treatment for court-ordered clients. It features 12 buildings and nearly 500 clients, providing a structured, secure environment without armed guards. The staff of 170, including counselors, probation officers, and support staff, work collaboratively. The location is undergoing major renovations to become a state-of-the-art treatment center, fostering a supportive culture with team-building activities, recognition programs, and a strong mission-driven focus on recovery and rehabilitation.

Requirements

High school diploma or equivalency required
Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practices
Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance
Valid driver’s license in state of residence and good driving record required

Nice To Haves

Previous work experience with an adult population in a residential or outpatient setting is preferred

Responsibilities

Ensures safety and well-being of clients by continuously supervising therapeutic and recreational activities, intervening as necessary to control or channel inappropriate behaviors, making rounds, touring grounds, taking census counts, and so forth.
Acts as liaison between Direct Care Monitors and clinical treatment team by serving as the Staff on Duty and coordinating the work during the shift.
Guides and assists clients in complying with program rules and regulations.
Supervises client work functions in accordance with program policies; initiates lights out or morning wake-up routines according to established schedules.
Notifies appropriate personnel of residents failing to comply with Center policies and rules.
Updates and maintains client records that include recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements. Ensures records are complete, accurate, and up to date.
Performs drug testing by collecting urine samples from clients for laboratory screening and administering breathalyzer to clients for detection of alcohol use randomly and at the time clients’ return from trips.
Performs body searches of clients and client property in accordance with policy.
Monitors clients self-administering medication in accordance with established program protocols and applicable laws.
Schedules and coordinates transportation of clients to appointments as necessary, in cooperation with treatment team members.
May drive vehicles in order to transport clients. Monitors client behavior during transport, maintains order in vehicle and ensures safety of passengers. Reports incidents or inappropriate behaviors to appropriate treatment team members.
Maintains log of mileage and destinations, passenger roster, and pick-ups and delivery times. Fuels and cleans vehicle interior and exterior, as necessary. Notifies supervisor of repairs or preventive maintenance required.
Serves as member of the treatment team by reporting client observations, incidents or unusual occurrences; contributes to decisions regarding treatment plans, discipline, conflict intervention or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, and so forth.
Participates in Performance Improvement activities as appropriate.

Benefits

Medical, dental, and vision insurance for employees and dependents
Employee wellness program promoting health and fitness and offering cash-saving premiums
Employee assistance programs focused on mental health
403(b) Retirement Plan with 3% employer match
Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
Flexible Spending Accounts for medical and dependent care
Public Service Loan Forgiveness (PSLF)
18 paid time off days per year – accrual rates increase with years of service
9 paid company holidays
Work-life-balance
Training & Development Programs
Tuition Reimbursement - up to $5,250 per calendar year
eLearning access to online courses that provide CEU’s and job-related training
Clinical Supervision: Formal and informal guidance