Lead Digital Product Manager - Merchant Services &Operations Product
About The Position
Wells Fargo is seeking a Lead Digital Product Manager to join our Merchant Services and Operations Product team. This Product Owner provides leadership during initiative planning, ensuring stakeholder alignment, clear outcomes, and rigorous upfront analysis to set delivery teams up for success and reduce downstream scope changes. Learn more about the career areas and business divisions at wellsfargojobs.com . In this role, you will: Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact. Act as key participant in large-scale planning. Review and analyze complex digital strategy for product/functionality/experience area. Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors. Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements. Lead a broad team of digital professionals to meet deliverables and drive new initiatives. Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals. Potentially lead projects, teams or serve as a peer mentor.
Requirements
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice To Haves
- 4 + years of Experience with Agile methodology, including but not limited to intake and discovery/analysis of new work and work in progress within the backlog.
- Knowledge and understanding of Merchant Services in the financial services industry.
- Demonstrated ability to navigate ambiguity and independently drive clarity, decisions, and priorities.
- Highly organized, with strong backlog management, documentation, and follow‑through skills.
- Strong commitment to risk management, standards, and governance, including clear documentation and accountability for adherence.
- Advanced proficiency with product and knowledge management tools, including Jira, Confluence, SharePoint, and AI‑enabled productivity tools.
- Strategic, systems‑oriented thinker focused on simplifying workflows, improving product processes, and increasing delivery efficiency.
- Proven ability to collaborate and influence effectively across teams and all organizational levels.
- Proactive in identifying risks and roadblocks, with the ability to develop clear, actionable recommendations.
- Ability to synthesize complex, multi‑dimensional information into clear insights to support sound decision‑making.
- Customer‑centric mindset, focused on prioritizing value and resolving trade‑offs.
- Excellent written and verbal communication skills, with the ability to clearly convey complex concepts and outcomes.
Responsibilities
- Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact.
- Act as key participant in large-scale planning.
- Review and analyze complex digital strategy for product/functionality/experience area.
- Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors.
- Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements.
- Lead a broad team of digital professionals to meet deliverables and drive new initiatives.
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals.
- Potentially lead projects, teams or serve as a peer mentor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
