Lead, DevOps Engineer

Amadeus•Salt Lake City, UT

About The Position

Navitaire, a wholly owned Amadeus company delivers industry-leading technology services that enable growth, profitability and innovation to airlines and rail clients worldwide. Offering a full suite of advanced solutions focused on revenue generation and streamlining costs in the areas of reservations, ancillary sales, distribution, e-commerce, revenue management, revenue accounting, and business intelligence. We are seeking a highly motivated and skilled Lead DevOps Engineer to join our modernization team. In this role, you will be working as a member of the core modernization team, responsible for build, deployment, and automation of the platform, and capabilities within the platform. Candidate will have hands-on experience automating builds and deployments at scale with agility, while collaborating closely with team members to ensure a reliable, secure, efficient, and scalable process. In this role you’ll: Build a deep understanding of the current state of our build and deployment processes and pipelines Design, build, and maintain infrastructure as code, CI/CD pipelines, and deployment processes for the modernization team, helping design out our future automation architecture. Support platform and capability deployments in different environment, including troubleshooting issues and implementing fixes. Work with cybersecurity team to ensure that our systems are secure and compliant with industry standards and regulations. Develop and maintain technical documentation and standards and be able to communicate complex information. Mentor and train other members of the team in DevOps best practices. Building cross-functional/technical teams & knowledge sharing Contribute to planning of resources and budget. Specific accountabilities: - Own CI/CD pipelines to favor velocity and reliability. Drive built-in quality and security. Ensure improvement of software development processes & release workflows through automation. -Identify toil, and drive implementation of robust automation. -Support and ensure security Application (compliance, vulnerability management, dependency management, …) -Own and optimize the cost of the Application and underlying Software Development Lifecycle. -Enforce and promote IT service management best practices end to end. Shape Product life cycle and operations -Promote DevOps culture. - Bridge the gap between all teams working on a product by fostering mutual understanding and cooperation. - Facilitate cross-functional communication, ensuring everyone is on the same page and working towards common goals. - Enforce and end-to-end service ownership. - Drive DevOps knowledge sharing in the organization. -Design and enforce application monitoring of DevOps KPIs. -Participate in the life of DevOps community and/or related communities

Requirements

10+ years in IT/Software Engineering, with at least 5+ years in DevOps
Experience in cloud environments (AWS, Azure, GCP) and modern application deployments
Hands-on experience with CI/CD pipelines, infrastructure automation, and monitoring. Tools like Terraform, Ansible.
Knowledge of networking concepts (VPCs, VPNs, load balancers, DNS, firewalls).
Strong Knowledge of Containerization and Automation. AKS, Orchestration with Kubernetes, AKS.
Helm charts or other templating tools for deploying applications.
Monitoring & alerting with tools like Prometheus, Grafana, ELK Stack, Datadog, or New Relic.
Experience with log aggregation and observability.
Knowledge of security best practices, secrets management
Strong ADO/Git skills and branching strategies.
Mentoring and Coaching other DevOps Engineers.

Nice To Haves

Experience with Micro-Services a plus.
Experience in AIOps and Agentic AI a plus.

Responsibilities

Own CI/CD pipelines to favor velocity and reliability.
Drive built-in quality and security.
Ensure improvement of software development processes & release workflows through automation.
Identify toil, and drive implementation of robust automation.
Support and ensure security Application (compliance, vulnerability management, dependency management, …)
Own and optimize the cost of the Application and underlying Software Development Lifecycle.
Enforce and promote IT service management best practices end to end.
Shape Product life cycle and operations
Promote DevOps culture.
Bridge the gap between all teams working on a product by fostering mutual understanding and cooperation.
Facilitate cross-functional communication, ensuring everyone is on the same page and working towards common goals.
Enforce and end-to-end service ownership.
Drive DevOps knowledge sharing in the organization.
Design and enforce application monitoring of DevOps KPIs.
Participate in the life of DevOps community and/or related communities

Benefits

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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