Lead DevOps Engineer

University of Texas at AustinAustin, TX
Hybrid

About The Position

This Lead DevOps Engineer will be a technical member of the Identity and Access Management (IAM) Team. They will play a significant role in advancing the strategic IAM goals for services and driving the implementation of solutions to meet campus IAM needs. Flexible work arrangements are available for this position, including the ability to work remotely within the United States. We would prefer a candidate located in the Central Texas Region who is available to come to campus for occasional in-person events, team meetings, team building activities, etc. This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
  • Three years of software development or system administration.
  • Production experience with configuration and optimization of enterprise-level services/applications.
  • Proficient in Unix/Linux and shell scripting.
  • Experience with CI/CD pipelines (GitHub Actions) and automation.
  • Experience with object-oriented programming, with a strong ability to analyze, test, and debug code efficiently.
  • Proficient in cloud technologies, orchestration, and observability tooling, with hands-on experience in SQL databases for efficient data management.
  • Demonstrated ability to adapt to changing priorities in a multi-tasking environment.
  • Strong written and verbal communication skills with both non-technical and technical users.
  • Excellent interpersonal skills and ability to work as part of a team and independently.
  • Interest in self-development and learning.
  • Demonstrated ability to successfully meet deadlines.
  • Equivalent combination of relevant education and experience may be substituted as appropriate.

Nice To Haves

  • At least five years of experience in systems design, analysis, and programming.
  • Understanding of IAM concepts and systems, including authentication systems (Shibboleth, ADFS), directory services (OpenLDAP, Active Directory), and identity management (COManage, Grouper, midPoint, SailPoint).
  • Experience with Python, PHP, or similar toolset.
  • Experience in Linux/Unix-based system integration, administration, and support using tools like Ansible.
  • Ability to configure and support Apache web servers and Tomcat application servers.
  • Proficient in Kubernetes, Terraform, and AWS.
  • Experience with Docker and containerization.
  • Experience implementing/integrating vendor software packages into a production environment.
  • Experience with version control software such as Git.
  • Knowledge of monitoring and observability systems (e.g., Prometheus, Grafana, Splunk).
  • Experience with automated testing tools such as Playwright or Selenium.
  • Experience with application development, such as building APIs or web services (REST, SOAP).

Responsibilities

  • Analyze, design, develop, and document both legacy and new information systems that support IAM services.
  • Analyzes technical or research related problems and develops software solutions. Assignments are broad in nature, usually requiring originality and ingenuity and a high level of programming and operating system expertise.
  • Designs and writes system programs to optimize and/or simplify systems-related tasks and develops and documents clear application programming interfaces.
  • Researches available solutions and integrates them into existing computing environments and in the cloud.
  • Maintain and share knowledge of current and emerging technologies to improve efficiency of systems administration.
  • Manage security, firewall, anti-malware, and backup systems to maintain appropriate data confidentiality, integrity, and availability.
  • Lead the development of team software development standards, process improvements, and technical documentation.
  • Installs, configures, and maintains operating system components, application servers, and libraries that support software development.
  • Ensure compliance with policies and configuration guidelines.
  • Provide operational and customer support for IAM services, including monitoring systems, providing customer service, investigating issues, and repairing bugs.
  • Collaborate with colleagues to fulfill and improve delivery of IT services.
  • Communicate effectively with customers and stakeholders to elicit requirements, present solutions, and investigate and resolve issues.
  • Prepares system documentation, develops standards and education for users.
  • Perform application quality assurance: participate in validation, testing, and documentation of product releases.
  • Perform other related functions as assigned.

Benefits

  • Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
  • Vision, Dental, Life, and Disability insurance options
  • Paid vacation, sick leave, and holidays
  • Teachers Retirement System of Texas (a defined benefit retirement plan)
  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
  • Flexible spending account options for medical and childcare expenses
  • Training and conference opportunities
  • Tuition assistance
  • Athletic ticket discounts
  • Access to UT Austin's libraries and museums
  • Free rides on all UT Shuttle and Capital metro buses with staff ID card
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