Lead Day Porter

Salute Inc. • Sparks, NV

6h

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. We are seeking a dynamic and experienced Lead Day Porter to join our team. This role is a hybrid of frontline janitorial excellence and high-level supervisory management, serving as the primary point of contact (POC) for hyperscale clients.

The Lead Day Porter is responsible for managing a team of ten or more employees while ensuring the facility remains in pristine, "mission-critical" condition. You will act as the bridge between field staff and client leadership, overseeing shift scheduling, quality assurance (QA/QC), and safety compliance. While this is a supervisory role, the Lead Day Porter must be "well-versed in the trenches," able to train staff on cleaning protocols and fill in for subordinates when necessary.

Requirements

• Strong Leadership: Proven ability to delegate tasks, translate leadership vision to field staff, and manage a diverse team.
• Communication: Excellent written and oral communication skills for client-facing interactions.
• Technical Proficiency: Adept at using the Microsoft Office Suite (Excel, Outlook) Proficiency with computers, tablets, and work order systems.
• Education: High School Diploma or equivalent (GED) required.
• Age/Legal: Must be 18 years of age or older and pass all required background checks
• Experience: Minimum 2 years' experience in a supervisory role (janitorial, facility services, or data center environments preferred).
• Custodial Experience: Advanced knowledge of commercial cleaning methods, tools, and equipment.
• Soft Skills: Customer service focus; strong leadership; attention to detail; organizational and time management skills; effective communication; problem-solving ability; reliability; and professionalism.
• Ability to lift/carry up to 40lbs and stand for long periods.
• Ability to climb ladders and navigate multiple flights of stairs to access elevated equipment/vents.
• Physical fitness to respond quickly to emergency situations.
• Ability to work in varied environments (extreme temperatures, noisy areas, or outdoors.
• Clear vision and color differentiation for reading warning signs and labels.

Nice To Haves

• Previous high-end Customer Service experience.
• Hands-on experience with working safely around sensitive electronics and maintaining high-cleanliness with mission-critical operations or data center environments.
• Experience completing administrative tasks including daily reports, checklists, and staffing schedules.
• Knowledge of Industrial cleaning equipment, proper chemical handling, dilution, labeling, and Safety Data Sheets (SDS).
• Understanding of OSHA safety standards, PPE requirements, and safe work practices.

Responsibilities

• Team Leadership: Manage a team of up to 10 (possibly more) porters; responsible for performance reviews, disciplinary reports, and fostering strong team culture.
• Scheduling & Admin: Develop shift schedules, resolve conflicts, and track labor costs. Manage timesheet approvals and discrepancy tracking.
• Client Relations: Act as the primary operational contact for data center clients. Establish strong rapport and provide professional, error-free reporting on facility status.
• Quality Control: Perform unscheduled spot checks and formal QA/QC audits to ensure all cleaning and maintenance tasks meet "hyperscale" standards.
• Work Order Management: Utilize Microsoft Office and facility systems to initiate, track, and close "Work Requests" (WR) and maintenance tickets.
• Safety Champion: Responsible for AHA, THA, MOPs, and SOPs. Ensure team compliance with EHS standards and perform safety spot checks.
• Facility Maintenance: Oversee and perform the cleaning of floors (sweeping, mopping, scrubbing, vacuuming) and surfaces using approved chemical cleaners and equipment.
• Specialized Cleaning: Manage the stripping, sealing, and polishing of floors and the cleaning of interior partition glass/mirrors.
• Restock & Supply: Monitor inventory levels, requisition supplies, and ensure the janitor’s closet is neat and equipment is in good working order.
• Event Setup: Coordinate the arrangement of tables, chairs, and decorations for facility events.
• Security & Monitoring: Monitor building security by ensuring doors are locked post-operation and checking for electrical hazards.

Benefits

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED