Lead, Corporate Communications

Royal Caribbean Cruises Ltd•Miami, FL

53d•Onsite

About The Position

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Corporate Communications Team has an exciting career opportunity for a full time Lead, Corporate Communications reporting to the Senior Manager, Sustainability and Destination Communications. This role will work onsite in Miami, Florida. Position Summary: The Lead, Corporate Communications, is a skilled writer and communicator, who reports directly to the AVP, and works on day-to-day storytelling. They will be responsible for contributing to the development and execution of a cohesive enterprise strategy that will protect, defend, and advance the company’s brand and reputation in select geographical areas. As part of the Corporate Communications team, this professional will be responsible for developing and executing communication plans and tactics including news releases, talking points, messaging, presentations and other materials to enhance our story in these key areas and regions to international, national, regional, and trade media. In addition, this team member will be responsible for developing communication strategies and materials in support of, but not limited to corporate reports, web content, newsletters, social media content, and other major corporate initiatives. The position requires an individual passionate about doing good on behalf of a corporate entity, possesses a keen sense of geopolitical landscape, operates with a sense of urgency, and understands the needs for proactivity and diligence.

Requirements

Bachelor's degree in Journalism, Communications, Public Relations, English or related field preferred.
5+ years of communications experience in corporate, government and/or brand communications, public relations agency or media outlet.
Knowledge and adherence to AP Style.
Exhibit a deep interest and experience in environmental, social, governance, sustainability and corporate responsibility.
Exhibit a deep interest in community giving, community affairs, or corporate social responsibility.
Outstanding writing and editing skills for different formats including announcements, statements, press releases, etc.
Excellent interpersonal skills are a must; they must operate with a keen sense of corporate structures and professional settings with an ability to deal effectively with people at all levels of the organization.
Must have situational awareness and executive presence.
Ability to manage multiple and constantly changing priorities, and work under pressure.
Proactive and takes initiative. The ability to function effectively independently and with full ownership of tasks is essential while understanding the connection as a member of the team.
Detail-oriented with strong organizational skills.
Strong written and verbal communication skills including the ability to express complex ideas simply and demonstrated ability to make connections between seemingly unrelated concepts.
Proven ability to read, analyze, interpret and translate large sets of data into simple insights or reports.
Excellent project management skills and planning and reporting experience, with a proven track record for delivering successful qualitative and quantitative reporting.
Must effectively influence without formal authority by partnering across the enterprise to accomplish goals through others without direct authority.
Effective presentation skills with fluency in presentation software.
Comfortable with competing priorities and managing multiple projects and timelines simultaneously.
Manages projects independently and leads day-to-day client communication and coordination.

Nice To Haves

Experience in Corporate Responsibility is preferred.

Responsibilities

Be part of the team that contributes and implements a comprehensive Destination Development, Community, and Sustainability communications plan and strategy that informs and engages external stakeholders and motivates employees to serve as informed ambassadors.
Design and implement stakeholder- and employee-facing messaging for RCG’s senior leaders, brand leaders, initiatives and events, etc.
Work closely with Corporate Affairs colleagues to ensure content and messaging are built into functional strategies and plans that support our right to operate.
Measure the effectiveness of internal and external communications and channels on an ongoing basis and make recommendations to review and amend as appropriate.
Stay on top of current and emerging industry trends and make recommendations for changes to communications strategy or messaging.
Coordinate communications efforts across multiple channels including social media, websites, etc.
Assist SMEs and others within the company to prepare for speaking opportunities or interviews in their region.
Develop and maintain a repository of stories, anecdotes and other information throughout the year for inclusion in internal and external channels such as a year-end Sustainability and Community Giving reports.
Work with the team to develop compelling written and visual summaries of Sustainability and Community initiatives for both internal and external audiences, including infographics, PPTs and reports.
Assist in aligning all communications, including brand communications, with overarching enterprise Sustainability, Community, and Destination Development purpose.
In collaboration with topic-specific teams, investor relations, marketing and others, develop, review and edit collateral materials including brochures, presentations, case studies and other content for communication efforts to internal and external stakeholders.