Lead Coordinator
About The Position
A Penske Lead Transportation Support Services Coordinator provides day-to-day support and first point of escalation for all TSS Associates. In addition to performing any of the tasks expected of a TSS Coordinator, they may also monitor workload levels, perform task assignments, assist management with specific needs, ongoing training of associates, and handle overflow customer issues for the Supervisor. Schedule: Tuesday–Saturday 10am–6:30pm (must be flexible to work other shifts as needed; supporting PTO coverage) About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Responsibilities
- Acting as subject matter expert to TSS Associates on the floor and perform TSS duties if necessary
- Assist in mentoring new and existing TSS Associates and ensure junior Associates are seated with senior Associates as necessary.
- Assist Management in monitoring calls, perform quality audits, and carry out special requirements
- Provide follow up to internal and external customer requests through email and by phone
- Assist Supervisor in managing TSS Associates' breaks, lunches, work assignments, etc.
- Other duties and tasks assigned by supervisor or manager
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
