Lead Coordinator, Lien Services
About The Position
We are seeking a Lead Coordinator for our Lien Services Team. The Lead Coordinator on the Lien Services team is responsible for management of their assigned coordinator team. Additionally, the Lead Coordinator is responsible for ensuring all coordinator work is completed timely, accurately and efficiently. The Lead Coordinator will report to the Senior Director, Lien Services. The Lead Coordinator role may be client facing and is responsible for successful communication, timely responses and providing overall excellent customer service. The Lead Coordinator is also responsible for timely communicating to Lien Services management updates on all direct reports, queue/work status, and any issues or production blockers. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!
Requirements
- 2-3 years’ experience in MSP compliance
- Detail oriented, organized, and quality focused
- Advanced customer service and communication skills, both verbal and written
- Excellent technical skills and working knowledge of Microsoft Office
- Able to work independently, self-directed, highly motivated
- Desire to work in a fast-paced, professional environment
- Flexible and adaptable
Nice To Haves
- Associate’s or bachelor’s degree preferred
Responsibilities
- Personnel management of assigned coordinator team, including performance management, PTO/time approval, and participating in team interviews as needed
- Queue management of all assigned coordinator work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
