Lead Content Developer

ADP • Elk Grove Village, IL

1d • Hybrid

About The Position

ADP is hiring a Lead Content Developer in one of our multiple offices. This is a
hybrid role.

The Lead Content Developer will directly influence the quality and effectiveness
of ADP’s content deliverables, ensuring that persona-based information drives
measurable business results and supports both users and colleagues across the
organization.

This role involves collaborating with cross-functional stakeholders, authoring
and structuring content using DITA/XML, leading peers on best practices, and
contributing to projects that enhance information architecture and content reuse
strategies.

Success requires a blend of technical expertise, proactive communication, and
collaborative mindset—those who take initiative, adapt quickly, and enjoy both
individual work and team leadership will excel in this dynamic, growth-oriented
environment.

This individual is an experienced structured author, proficient in DITA XML, who
can support information architecture. In this role, you will collaborate with
various stakeholders to gather information and deliver persona-based content
that provides measurable business impact. The right candidate will enjoy the
individual contributor aspects of authoring, the team lead aspects of providing
expertise and guidance to their peers, and the collaboration aspects of
partnering with other content developers on effective reuse strategies.

Requirements

• 8+ years of experience in structured authoring.
• In-depth DITA/XML knowledge and experience with relevant tools (IXIASoft, Oxygen XML editor).
• Ability to analyze content structure for semantic value.
• Demonstrated ability to research, probe, analyze trends, problem solve complex issues, and recommend appropriate course of action.
• Experienced project management skills; successfully able to manage multiple assignments at once.
• Proven ability to facilitate discussions and activities necessary to define and capture complex processes and procedures.
• Superior verbal, written communication, and presentation skills.
• Ability to build relationships with colleagues across departments and seniority levels.
• Self-motivated and takes initiative.
• Comfortable working independently or in a team.

Nice To Haves

• BA/BS in Information Systems, Information Architecture, Computer Science, Data Governance, Data Management, Technical Writing or a similar major or the equivalent in experience required.
• Knowledge of the Human Capital Management (HCM) industry – Benefits, HR, Payroll, Talent and Time.
• Experience with ADP platforms and/or products – ADP Lyric HCM, ADP Vantage HCM, ADP Workforce Now, etc.
• Experience with AI content generation, Salesforce and omni-channel publishing.
• Comprehension of business drivers and their impact on content creation, reuse, and delivery.
• Strong desire to help others and enjoy sharing expertise to lift those around you.

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees