Lead Chief of Staff

AT&T•Dallas, TX

14d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered Work Location: Dallas, TX About AT&T At AT&T we’re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives, and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more. About the Marketing & Growth Organization The Marketing & Growth Organization is AT&T’s marketing engine, responsible for driving sustainable growth by deeply understanding and championing our customers, captivating them with compelling products, services, and experiences, and building a culturally relevant and beloved brand. We pride ourselves in continuously striving to embody expertise, simplicity, and inspiration in everything we do. About the Role To win in the connected world, AT&T needs best-in-class marketing. This means we need great marketers with leading edge capabilities, tools, and methodologies. These need to be developed and embedded throughout the business to keep pace with consumers and to advance ahead of the competition. The Marketing & Growth Organization (MGO) at AT&T is at the forefront of driving customer-centric growth. MGO is dedicated to unlocking enduring customer-driven growth through a comprehensive array of functions including Marketing Strategy, Brand, Insights and Design; Audience Marketing and Planning; Creative Content and Advertising; MarTech; Digital; Media and Sponsorships; Research, Analytics and Impact; and Marketing Transformation and Operations. Supported by the Chief of Staff team, MGO combines strategic insight, creative prowess, and operational excellence to shape the future of AT&T’s market presence and customer engagement. As a Lead Chief of Staff, you will play a pivotal role within MGO, providing strategic support, driving operational excellence, and fostering a vibrant culture. This role reports to the Director-Chief of Staff and is critical in steering the organization towards its growth objectives. This position demands a dynamic blend of strategic planning, operational efficiency, and leadership acumen, with overt responsibilities for headcount forecasting and staffing management, budget forecasting and oversight, execution and budget management of awards and recognition programs, management of the MGO employee onboarding experience, and leadership of large-scale projects—including the 2026 MGO Conference—as well as ad hoc event and speaking engagement management. Candidates must be highly proficient in Microsoft Excel, including the ability to create and manage pivot tables, use advanced formulas such as VLOOKUP, organize and maintain headcount and budget files for clarity and accuracy, and automate recurring processes for greater team efficiency. Exceptional attention to detail and a proven track record in project management are essential for success in this role.

Requirements

Bachelor’s degree required; advanced degree in business, marketing, or related field preferred.
Minimum of 7 years of relevant experience, preferably in a marketing or growth-focused role within a complex, dynamic organization.
Demonstrated expertise in headcount and budget forecasting, staffing management, and financial oversight.
Advanced proficiency in Microsoft Excel, including creating and managing pivot tables, using formulas such as VLOOKUP, organizing complex data sets for maximum clarity, and automating manual processes for team use.
Exceptional attention to detail, organizational skills, and the ability to manage multiple high-priority initiatives simultaneously.
Proven project management experience, with a track record of successfully leading large-scale events or conferences.
Outstanding written and verbal communication skills, with the ability to craft compelling presentations and executive communications.
Strong analytical and strategic thinking abilities, with a focus on data-driven decision-making.
Experience executing awards and recognition programs, onboarding initiatives, and cross-functional events.
Exceptional leadership skills with the ability to inspire, motivate, and guide teams toward shared goals.

Responsibilities

Lead headcount forecasting and staffing management, ensuring optimal resource allocation to support organizational priorities.
Oversee budget forecasting, ongoing budget management, and financial reporting to ensure fiscal responsibility and alignment with business objectives.
Execute and manage the awards and recognition program, including program logistics, communications, and budget tracking.
Manage and continuously improve the MGO employee onboarding experience to ensure a seamless and impactful introduction for new hires.
Drive large-scale project management initiatives, such as the planning and execution of the 2026 MGO Conference, from inception to completion.
Coordinate and execute ad hoc events and speaking engagements, ensuring flawless logistics and stakeholder satisfaction.
Create, organize, and maintain Excel files for headcount and budget tracking in a way that is visually clear and data-integrated, utilizing pivot tables, VLOOKUP, and similar tools.
Identify opportunities to automate manual team processes in Excel and implement solutions that improve efficiency and accuracy.
Partner with marketers, key partners, and stakeholders across the organization to facilitate cross-functional collaboration and achieve strategic outcomes.
Support the development, implementation, and monitoring of business strategies and plans to drive growth and operational excellence.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone